Have two broken windows currently under warrentee. These windows just seem to crack out of no where.
In fact one just shattered over this past weekend, from the inside. Not only is the telephone number provided for service not a working number but I have been unable to contact NVR Patriot Windows or Ryan Homes by any means. When using the net I filled out a form that promps every replacement window business in the area to call me.
Once they hear about the warentee they don't want to talk to me any more or want to do a free estimate that I am not interested in. This is the poorest customer service I have ever seen.
Monetary Loss: $900.
Location: Stafford, Virginia