Six years into a Ryan built home and my roof needs to be replaced due to terrible workmanship and poor quality shingles. Most of the development was done with decent quality "architecture" shingles but a few rows of homes were done with low-end, cheap shingles.
We had a waterfall-like leak coming down our walls with each storm that passed. The roofers found that nails were put in crooked, sideways and are pushing out on the shingles, leaving exposed holes.
An entire section of wood was exposed around the exhaust pipe and there was unsealed step up flashing. Worst part is that our HOA wants to wait 20 years to replace roofs and could care less.
This person wrote the review because of bad quality at Ryan Homes and attached photo s. Reviewer claimed that he or she wants Ryan Homes to "replace my damage roof and use the products that were used in the rest of the development and do it right. also, pay for or repair any damages to the interior of my walls from the leaking".
The most disappointing in user's experience was never accept responsibility for poor quality poor decisions, lack of actions taken to correct issues after contruction and willingness to accept responsibility for actions. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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