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1.0

Let me start off by saying I felt accomplished by purchasing my NEW Ryan home, in October 2020, but after it was a disaster, MY HVAC SYSTEM FAILED OUR FIRST SUMMER IN THE HOME, they came out and fixed it, wasnt done correctly but whatever right, so then I wait several months for them to come and fill in pop nails (which they have no control over even though they where everywhere) and a week later they start to re-appear again, but again whatever right, then come today and this is the pettiest They have ever been, I asked for help for my sprinkler system, its been running since 4 A.M and malfunctioning and wont turn off So I call the usual 1877 number they transfer me 8 times put me on hold to connect me to some manager thats named Jeffrey, who never picks up the damn phone and does not reach out back like wtf, over all horrible company, was gonna purchase another home, but will definitely not be through yall, I feel wronged, cheated and taken advantage of, and I hope no one goes through what I did

If your new to purchasing homes and decides Ryan homes is for you, double think it first and explorer your options because they will show you how disappointing and stressful buying there product is. Over all as well if you dont have a warranty they offer no help even if willing to pay out of pocket, dishonest company and very bad customer service!Best of luck everyone and have a blessed day!

User's recommendation: Don’t purchase there homes.

Preferred solution: Let the company propose a solution.

Ryan Homes Cons: So many, No help, Take advantage of the consumer.

Location: Richmond, Virginia

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