I chose to build a Ryan homes thinking it would be a wise decision. I have been more then disappointed in the home.
The buying process was a breeze, and honestly the building was too, it was after that they showed their true colors. I and many of my neighbors have had nothing but problems due to cheap work constructing our homes. I have had cabinets literally fall apart, my carpet peel away from the walls TWICE, cabinets that literally aren't connected to a wall, a ROOF LEAK, all my doors are installed crooked and do not close, loose shingles, a sliding door that is missing parts, and much much more. Their warranty department is a joke.
It takes weeks to get responses and even longer for them to get a contractor out. My husband and I have had to take a total of 8 days off of work thus far due to "fixes" and still have problems. The warranty manager ignores the majority of my messages. When I attempt to reach out to discuss I talk to the same people who brush me aside, I'm sorry but if you spend hundreds of thousands on a home I expect it to be nice.
The contractors hired trash our neighborhood, park where ever they want and even left a broken down car on the road for 3 weeks. After numerous complaints I was roughly told they are aware of the problem. I called the other day as a dump truck and trailer is parked along a curve of the road making visibility around it impossible. Multiple near accidents have already occurred due to this but I was told the contractors know where they can park.
How does it make sense that residents are basically told no to everything IN THEIR OWN COMMUNITY.
I am so sick of Ryan homes, I moved in August 2018 and am currently looking for a new home. MANY more photos can be provided.
Product or Service Mentioned: Ryan Homes House Construction.
Reason of review: Bad quality.
Monetary Loss: $170000.
Preferred solution: Let the company propose a solution.
Ryan Homes Pros: Loan officer.
Ryan Homes Cons: Construction, Project manager, Community rep, Quality.
Location: 3047 Liberty Ledges Dr, Twinsburg, OH 44087
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