Shorewood, Illinois
1 comment
100% full Not resolved

Update by user Aug 07, 2016

Its been some time and ryan homes has blown me off lastweek was going to come out and take a look but a no show and not even a phone call guess its time to get a lawyer

Update by user Jul 12, 2016

Yep now im being ignored by RYAN HOMES I thought ryan homes would do the right thing so guess im going to hang around the model home and show potential buyers what you get with ryan homes

Original review posted by user Jul 07, 2016

We closed in june of 2015 and in august my 3 car driveway cracked in half and I let the pm know about it and he said address it at the 30 day which I did with nothing said or done so at , y 10 month I addressed it again and was told they wouldn't fix it so then I called and emailed the illinois branch and talked to scott pjesky the division manager he said unless it is in spec of their warranty they wont replace it and I think its wrong it was cracked in half one month after closing so now im getting a banner made up to hang from my quality built home by ryan homes that says come look at my new driveway ryan homes wont replace think twice before buying a ryan home cause they wont fix a thing so I paid 350k for a new house with floor squeaks and a cracked in half driveway and im also putting pics of driveway on my truck and parking it at the model home of ryan homes so people know what they are getting! Thanks ryan homes for the disappointment of owning a new ryan home and I was excited to buy a new home butryan homes ruined Iit

Review about: Ryan Homes Shorewood Towne Center Illinois.

I didn't like: Willingness to accept responsibility for actions.

Review #878270 is a subjective opinion of a user.

1.0
Customer service
Turnaround Time
Value for money
Exchange, Refund and Cancellation Policy
Warranty
Website
Diversity of Products or Services
Reliability
Price Affordability
Staff
Product or Service Quality
Advertised vs Delivered
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Warranty issue / $4000
Preferred solution Let the company propose a solution

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Anonymous
Cherryville, North Carolina, United States #1265186

I think Ryan Homes feels that if they ignore you, you will go away. I have do not buy stickers all over my car

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