Pittsburgh--we asked our salesman for modifications that were small (lights over the peninsula) to which he said no then found out our neighbors got what we asked for and were told no. Several other items were just flat out lies--wanted a house on the non sidewalk side and they sold us a premium lot that then ended up with the sidewalk in front of it!

Rite rug is a horrible experience-they have no idea what they are talking about and installed something different because their sample was miss marked. Also asked for upgrades and were willing to pay and they wanted to charge us twice what it would cost to put the cheap stuff in and then rip it out. The sales rep there is clueless. We moved in and could not get our 30 day done until almost 200 days later!

By then it was time for our 10month and we had to beg for stuff that should have been corrected immediately.

It took several visits to correct everything and that means multiple times off work. Overall, pay more money for a more custom home and avoid this horrible experience

Reason of review: Not as described/ advertised.

Ryan Homes Cons: Sales experience, Ability to make small chnages.

Location: Pittsburgh, Pennsylvania

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