My Bay window (Ryan Homes) shattered. My house is only 3 yrs.
old. Ryan Homes said the window was out of warranty. I contacted Patriot Windows they said the same thing. They claimed due to settling the window was not under warranty.
My homeowners deductible is $1,000. The window COST $900 to replace. Patriot windows are no darn good. The locks do not work on some of the windows.
Some windows are very drafty. I am disappointed about the windows.
Other than that I have no complaints about my Ryan home. I do feel Ryan Homes should have been more customer friendlier.
Location: Cincinnati, Ohio