I had a major leaking all along the exterior of my home, including flooding the basement. Ryan homes refused to send a rep to assess, claiming it was my failure to drain for winter the hose (none was attached) to my home.
We had one night slightly below zero temps and pipe froze.
When I finally had to have my own plumbing rep come assess, they noted how the home had been poorly constructed with plumbing built to the exterior of the framing vs interior, and along the heater vent opening, and there would continue to be issues. Also, the builders plumber, Breeden Mechanical, had also done a bad (nonexisting) install of the hydrant causing water to pool.
ljlove42 wrote the review because of bad quality at Ryan Homes and attached a video. Reviewer claimed that he or she lost $1000 and wants Ryan Homes to issue a full refund.
The most disappointing in user's experience was cheap products that they installed and poor quality defective materials water damage. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.