Unclaimed
Ryan Homes
Reviews and Complaints
2.8M
CLAIMED LOSSES
385
TOTAL REVIEWS
260K
PAGE VIEWS
2
ISSUES RESOLVED
Ryan Homes Reviews
New Reviewer
Poor Construction
We purchased our house in 2018 and in 2019 they had to come and repair the living room ceiling . It looked like it was going to cave in . Then when you walked upstairs , you could hear the flooring sound like it was moving. Here we are in 2021 and its the same thing!! Also I have puddles in my kitchen ceiling . I was told that I was 2 years and 10 months into my warranty and it would have be reviewed . This is insane . We did not cause any of this . This is repeat issue. I would not ever tell anyone to buy a Ryan home .
User's recommendation: do not buy a RYAN HOME !!
ID
Pros
- So far disappointed
Cons
- Poor workmanship
- Quality
Preferred solution
Fix my issue, the house it not even 3 years old
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNot good at clean up
I brought a house where I expected to have a nice clean and beautiful yard for my family. Thats not the case I have brushes, plants, and broken trees branches that is pile up in my yard. But nobody in the company want to own it to fix rather then paying someone to come clean it. But all my neighbors dont have this problem at all just me. Why cant someone clean their mess up I pay for a house that already have problems and this is another trying to fence something up and I cant even do that cause someone is to lazy to do that. Im really not happy about this at all
User's recommendation: Nope.
ID
Pros
- Sales group is nice
- Floor plan
Cons
- Landscaping
Preferred solution
Fix the problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRates of land
We testing to buy home mentor ohio and we talked to Jeremy there.. he show us house with 3,94,000 cost and he said we can pick any land without any extra charges.. and after that we went to finialzed the deal for house and he added $40000 for land which one we picked.. and he said other land are free.. so for me it doesnt make any sense to charge $40,000 for land and others is free.. so my concern is we we go there first time to see land and house he didnt mention that about extra cost of any land.. he said pick whatever u want pick.. so that
User's recommendation: Yea.
ID
Location
Mentor, Ohio
Pros
- Look of the home and layout
- Home design and area
Cons
- Final quality
Preferred solution
Price reduction
New Reviewer
Multiple problems with new home construction
Update by user Sep 18, 2021
I was given an additional one year warranty on underground plumbing problem. Trim work and baseboard on vanity repaired.
Wall repair under review. Other outstanding items still pending repair
Update by user Sep 18, 2021
I was given an additional one year warranty on underground plumbing
Original review posted by user Sep 18, 2021
Crushed drainage pipe found under concrete slab caused water shut off and backup Damage to bedroom wall Missing baseboard and trim around bathroom vanity Scratches on vanity top Dent found on bathtub Missing outdoor entry light Loose stones outside on garage walls Detached frame on inside door handle to garage Dirty exhaust cover Kitchen support bar needed reinstallation All this Resulted in grief and moving delay ID
Pros
- Floor plans
- Location
- Design
Cons
- Quality
- Poor work
Preferred solution
Another similar new home construction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCustomer Service / Warranty Repairs / Lack of Empathy and General Poor Attitudes
Good morning, I am the homeowner of 517 Westport here in Norfolk VA. I am, for lack of a better term, disheartened, furious and utterly baffled about how your service and warranty team operates. This needs to be locked at very closely. When we first moved in, Taylor...
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ID
Location
Chesapeake, Virginia
Pros
- Design
- Pricing
- Location
Cons
- Cheap products that they installed
- Service of product
- Response time
Loss
$10
Preferred solution
Let the company propose a solution
Complaint
We live at 3881 Red Creek ct Perry Ohio 44081 Hidden Village Development. We love our ranch home but we were told you get grass planted and we were told it will be starter grass and thats fine but the land scalers did nothing they scraped the surface and planted the grass in rocks.Since weve moved in several other homes have been built and we have watched the landscaper rake out rocks and make these yards ready for grass this is not fair it should be the same for everybody. My husband has been killing himself getting rocks out of our yard he is 63 ..ccthiswajusshamefshameful.ouc.constructio
ID
Location
Detroit, Michigan
I cant get through to a live person
No I never had a complaint. I just did not find where is the number for customer service that is all. Ok thank you bye.
ID
Location
Philadelphia, Pennsylvania
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRayan Homes Society No One Response us it’s been more than 6 month and second happened today
Very ridicules and bad experience with Rayan Homes, we having a big problem with roofing. After the rain all the water is going inside the house, water is dripping from ceiling, water in the room floor, water is going down the basement ,Call to Hundred Time Rayan Homes...
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ID
Location
Lansdale, Pennsylvania
Loss
$400000
Preferred solution
Contact Owner will explain matter
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDrainage issues
Original review updated by user Aug 22, 2021
Ryan Homes hires the cheapest of landscapers. It has been a few years, and I am now finding issues with drainage as I start to add flower beds in my backyard, I water laying for days on end due to the poor grading of the property. The neighbor's rain water and sprinklers both runoff to my lawn and settle there for days. I also found a drainage issue under my deck where they ran the rain spout through the deck to drain along side of the house to allow water to accumulate and drain along the crawl space wall. they were out twice to install french drains on the opposite side of the house were water would also settle for days. User's recommendation: Walk your property after rin and when your neighbor waters their lawn.
ID
Pros
- Design
Cons
- Landscaping
Loss
$700
Preferred solution
Let the company propose a solution
New Reviewer
I'm very upset
Cont get anything resolved . Never Will they call me back this is a complete joke Im very upset and have attempted everything possible to resolve
User's recommendation: Never.
ID
Location
Canton, Ohio
New Reviewer
Ryan home doesn’t keep details of faucets used
I wanted to know faucet model used in my home at 25683, Clairmont manor sq, Aldie. Representative said they dont keep that level of details.
ID
Pros
- Floor plans
Cons
- Poor work
Loss
$200
Preferred solution
Let the company propose a solution
New Reviewer
Trash issues
I just wanted to write and complain to some that would help the home owners at the the Ryan Home Wescott condominiums newly built in Midlothian Va 23112 I bought the condominium in July and the trash bin issues have been a serious issue since day one. No matter how much we report the issue nothing is resolved. We pay over 300 dollars a month for HOA and we have to deal with this. There are 8 cans for 24 owners and 2 recycle bins. Most of the time the trash is not even picked up P
1 comment
ID
Location
Matoaca, Virginia
Pros
- So far disappointed
- Sales group is nice
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerReferral bonus
I was told by John P. the sales representative for Swan Cove West that I would receive a $1000 referral bonus for referring my brother and sister-in-law to Swan Cove West in Selbyville, DE. They settled on March 25. John said it would take a couple of months for me to receive the check. I waited and spoke to John on June 2 nd. He told me the check was sent I May. I never receive it. I spoke to John on June 11th, and he said a check was not sent. Rather, I needed to complete a W-9. I did and sent it to John. It has been over a month and I have not received the bonus.
User's recommendation: Don’t recommend Ryan Homes.
ID
Preferred solution
The $1000 referral bonus
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDubious increase in price and homesite premium, no discounts, cannot add options
Few bullet points: 1. They increased the premium of the homesite with each sale. The base price for the Versailles model was 790K and within two days, the sales price went up to 810K. This was because they increase price for each sale by 10K. Further to this, they also increased the premium on the homesite from 50K to 65K. This is dubious. Why does premium increase ? 2. I was not able to add a realtor a day after signing the initial contract. I was able to change the homesite but the sales agent could not add a realtor. And could not offer a any discount for this, since they ideally had to pay the realtor fees. 3. It takes 2+ months to start construction after the agreement is signed. All customer options had to be finalized within the first two weeks and no changes after that. I can understand that floor plan and elevation have to be finalized first but why could I not add some internal options a little longer? 4. The website says basement included with full bath, but the full bath was not offered, and the kitchen does not have the upgraded cooktop with the chimney, which some other models have (like Saint Lawrence) even after paying for wall oven upgrades. 5. Not a single dollar discount was offered, neither in the options, I ended up with a very high purchase price (810K base + 65K premium + options), dubious homesite premium of 65K for a little over 0.25 acres of homesite and unfulfilled upgrades. Hope someone from the management looks at this at a very serious note.
ID
Location
Elkridge, Maryland
Refund
I am trying get a refund from.rysn air. As not used voucher and they said if do not use voucher get my money back. My flight was cancelled may 2019 re covid
User's recommendation: Don't use ryan air refunds.
ID
Location
Fayetteville, North Carolina
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Ryan Homes
Send them written notice, signed by all residents, to correct within 30 days... If not take them to court.