Ryan Homes Reviews

Show reviews that mention
home house ryan home homes ryan issues people quality water construction
Filter review
New Reviewer

Pluming

The plumping makes noise when pushing the toilet and running water
View full review
ID
#2069182 Review #2069182 is a subjective opinion of poster.
Preferred solution
Fix the issue
New Reviewer

Warranty

Ryan Homes - Warranty
Please have someone call 703-777-**** no response way past the 5 day business day time limit!
View full review
ID
#2069069 Review #2069069 is a subjective opinion of poster.
Service
Ryan Homes Customer Care
Preferred solution
Deliver product or service ordered
New Reviewer

Upgrade my Ryan Home

I need a call Back. My phone keeps going to voicemail if I Dont answer. Please call me Back
View full review
ID
#2061545 Review #2061545 is a subjective opinion of poster.
Location
Quinton, Virginia
New Reviewer

Left sign on my property, damaged my lawn

some clown postdated a Ryan Homes sign on my property and damaged my lawn with their vehicle

User's recommendation: don't deal with them.

View full review
ID
#2049370 Review #2049370 is a subjective opinion of poster.
Service
Ryan Homes Customer Care
Cons
  • Tresspassing on private property
Loss
$1000
Preferred solution
Let the company propose a solution
New Reviewer

Copy of survey

Adding 6 mire feet of patio and a pergola. I am told I need a copy of our land surgery done at closing. 2518 holly oak lane. Gastonia N.C. 28056
View full review
ID
#2038747 Review #2038747 is a subjective opinion of poster.
Preferred solution
Copy of surgery

Worst company to do business with

We purchase our house last year in Delaware. We have had nothing but problems to include roof issues and defective workmanship. I had to give a 1 star rating as there was nothing lower. Warranty department is way below good standards and workmanship.

User's recommendation: Don't buy run the other way.

View full review
ID
#2033029 Review #2033029 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Mantainance and repairing of some parts of my home

The restroom commode in ground floor and attached bathroom are leaking. The doors in closet of the entrance and door near the restroom are out of order. The door key in entrance door doesn't open the lock.
View full review
ID
#2024876 Review #2024876 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Preferred solution
Let the company propose a solution

No personal people skills

We built a home in a Ryan Community, which is Anthem, in Milton Delaware. Your Project Manger. Mr. Brennan, has no people skills at all. When hes involved building your home, hes is very personal and wants to help. After your home is complete and he tell you how to feel out the survey to give him all 10s, hes done with you. After that he'll ride by and don't even try to ask him something hes lies and blows you off. I should get the community together and put signs up (DON'T BUY HERE)..The quilty of the homes are really bad. Siding is all falling off, walls aren't plum, Dry wall in the homes are bad, and i could go on and on. I feel that a person from Ryan needs to check this community out. Thanks

User's recommendation: Check with other homeowners before you buy here.

View full review
1 comment
#1879839

The project manager for Ryan is just a fancy name given to their employee assigned to the development being built. He does not overlook or manage any of the contractors hired at rock bottom labor prices by Ryan.

As Ryan supplies all of the materials that these laborers are using. His title should be project coordinator. He simply makes sure that the designated workers are showing up in the order to move the construction process along. Certain jobs have to be performed before others and he makes sure that the house is completed within 72 days.

This is why the home is constructed with such poor workmanship. Im pretty handy and knew more about construction than the guy assigned to my development. The project coordinator gets a bonus when you give him all tens on his review sheet.

That sheet can also be used against you should you try to sue Ryan since you gave such glowing reviews. You feel that if you don't and have a warranty issue that it will not be fixed if you give this coordinator a negative review.

ID
#1969967 Review #1969967 is a subjective opinion of poster.
Location
Dover, Delaware
New Reviewer

Multiple problems with home but most recently no air conditioning.I have a new home and it is 91 degrees outside.we thought maybe the company that installed the unit would make a priority .

No air conditioner. We contacted the warranty department and Arrow heating and Cooling and as of 5:00 pm no contact from either. It is 91 degrees outside and my home is 6 months old. Unfortunately this is not the only problem we have had.I am disappointed with my new home!

User's recommendation: Unfortunately not Ryan Home.

View full review
ID
#1949445 Review #1949445 is a subjective opinion of poster.
Location
Pataskala, Ohio
Preferred solution
fix my problems

Price issue

I told the representative about 10 things we have wrong with our home and he just said he would let someone know in our territory
View full review
ID
#1889799 Review #1889799 is a subjective opinion of poster.
Location
Pleasant Grove, Utah

*** Houses

I dont own a Ryan Home (sorry, did my research before making the biggest purchase of my life). Makes me wonder if anyone does research or are you just mesmerized with the idea of something new?? Anyways, we built a custom home in a development and there were 12 lots left that had not sold. The developer sold them to Ryan Homes. Yay! Now we have *** substandard cookie cutter homes peppered in with truly custom homes! After every storm we laugh how siding and shingles fall off the Ryan Homes! We lost count of how many times heating and air conditioning companies have been seen in the driveways of Ryan Homes. Every house that has the laundry room upstairs, the outside siding is black with soot! Every single one!

User's recommendation: Don’t be fooled just because something is new.

View full review
ID
#1871034 Review #1871034 is a subjective opinion of poster.
Location
Kent, Ohio
New Reviewer

Vinyl siding keeps coming off different places on house...

vinyl siding keeps coming off in different places of house... If i knew that this was going to be an issue when i purchased home!!!!!! Would have never purchased...

User's recommendation: Read reviews before purchasing a Ryan Home...

View full review
1 comment
#1859513

where are you located?

ID
#1867752 Review #1867752 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Loss
$1000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Complaint

Visited a model on Thursday, March 19, 2020 and the customer service that I received was very disrespectful. Please call Stacy Talley at 540-760-****
View full review
ID
#1831763 Review #1831763 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They are not a number one builder.A lot of structures are not nailed tight, cut too short and not aligned proper.

They are in the building stage and there are several 2"x6" not nailed tight having gapping of approx. 2" or more. Several places on gable where they have 2"x4" connecting with 2"x6".Several places where the 2"x4' and 2"x6' are cut too short and not aligned proper. Met with project person and was told this is satisfactory work. I have photos on my phone but don't know how to load them. I'll keep trying.
View full review
2 comments
#1850200

Yes I agreed with you.

#1831523

For the price the quality of work is very poor. I wouldn't recommend to anyone because after showing and discussing with project person nothing was done. I sent complaint and photos to customercare@***.com and waiting to see if I get a response.

View more comments (1)
ID
#1805259 Review #1805259 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Cons
  • Exceptionally poor workmanship and material
  • Exceptionally poor workmanship and materials used
Preferred solution
Better quality work
New Reviewer

Weekend and your closed

Want to change something on house being built...it's a $500,000 home, my current house is with Ryan Homes. I hope you could support me and help me out as I am a long term customer. House doesn't close til Feb 24th and I think we can work this out.
View full review
ID
#1758472 Review #1758472 is a subjective opinion of poster.
Cons
  • Inability to make minor changes
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution