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Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
I purchased my home in November 2014. I utilized the warranty after the 1st year to have all repairs completed. Shortly after I complained that the same problems were occurring in the same areas. This has been an ongoing problem since then that Ryan Homes has not been...
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4 comments
#2064549

Oh my goodness

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ID
#2086738 Review #2086738 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Pros
  • Home design and area
Cons
  • Failure to follow through
  • Customer service
  • Exceptionally poor workmanship and material
Preferred solution
Correctly repair damages

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New Reviewer

Bad construction

I had to have my roof (back and front, screened in porch and siding redone due to negligence. There where other issues also. They fixed the issues, why did it have to happen. Rushing to build a house!!

User's recommendation: Please check your house out while it is being built.

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ID
#3720557 Review #3720557 is a subjective opinion of poster.
Location
Garner, North Carolina
Loss
$500
Preferred solution
Pay for electricity that was used when fixing my house.

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New Reviewer
Ryan Homes - Absolutely awful experience from sales to almost 2 years in
Ryan Homes - Absolutely awful experience from sales to almost 2 years in
Ryan Homes - Absolutely awful experience from sales to almost 2 years in
Ryan Homes - Absolutely awful experience from sales to almost 2 years in
Ryan Homes - Absolutely awful experience from sales to almost 2 years in
Ryan Homes - Absolutely awful experience from sales to almost 2 years in
We were lied to about more than you could ever imagine by the sales person here. Unfortunately, it got us in. Weve had a minimum of 20 people complain about the exact issue in our NEW neighborhood , with the same sales individual. Nothing was done We have homes sinking...
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ID
#3697516 Review #3697516 is a subjective opinion of poster.
Location
Wilmington, Delaware
Pros
  • Pricing
  • Appearance of the homes
Cons
  • Sales people
  • Community rep
  • Dealing with upper management
Loss
$800
Preferred solution
I want my missing ceiling replaced , to be reimbursed for 2 days off of work to clean up this mess, to be reimbursed for the correct vents that were installed, and the installation
New Reviewer
Let me start off by saying I felt accomplished by purchasing my NEW Ryan home, in October 2020, but after it was a disaster, MY HVAC SYSTEM FAILED OUR FIRST SUMMER IN THE HOME, they came out and fixed it, wasnt done correctly but whatever right, so then I wait several...
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ID
#3677444 Review #3677444 is a subjective opinion of poster.
Location
Richmond, Virginia
Cons
  • So many
  • No help
  • Take advantage of the consumer
Preferred solution
Let the company propose a solution

Poor construction

Their material quality and contractors they hire are to build their homes are just awful. Be ready to fight with their warranty people. Their construction standards that they have created for themselves is a joke.

User's recommendation: Do not buy or build a Ryan home!

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ID
#3602752 Review #3602752 is a subjective opinion of poster.
Location
Anderson, South Carolina

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New Reviewer
This is my 3rd Ryan Home new build. I had 2 previously in VA and this was by far the most disappointing of them all. I think they were likely in a rush to wrap up the remaining houses so they could be done with the development. The project manager is quick to respond...
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ID
#3601572 Review #3601572 is a subjective opinion of poster.
Location
Charleston, South Carolina
Pros
  • Fair turnaround time for delivery
Cons
  • Warranty
Loss
$600
Preferred solution
Let the company propose a solution

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New Reviewer

Yard grading and customer service pertaining to this was horrible

Our yard was never graded properly,we have ridges all the way down either side of our yard and because of this we sit lower and there is an uneven step off. Also in the far back of our yard we have sitting water after rain and it stays very muddy for a while after. We have been ignored and put off it is disgusting!!!

User's recommendation: Use a different company.

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ID
#3566343 Review #3566343 is a subjective opinion of poster.
Location
Detroit, Michigan
Preferred solution
Let the company propose a solution

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New Reviewer
Ryan Homes - Refuse to correct their mistakes
Purchased new construction at the Legends at Sadsbury Park in Pennsylvania. Paid $3500.00 to have a bathroom rough in installed in the basement. During our walk through, there are 2 pvc pipes (sink & toilet) sticking out of the cement, no pvc pipe for the tub. The...
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ID
#3555367 Review #3555367 is a subjective opinion of poster.
Location
Wallingford, Pennsylvania
Cons
  • Willingness to accept responsibility for actions
Preferred solution
Deliver product or service ordered
New Reviewer

Need information on what address to mail small claims court documents

Ryan Homes - Need information on what address to mail small claims court documents
I live in Meadows at Fairway Pines. Ryan Homes will not replace my broken sliding door. So I am filling a claim in Painesville small claims court.
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ID
#3548311 Review #3548311 is a subjective opinion of poster.
Location
Painesville, Ohio
Preferred solution
Full refund

Wrong color of carpet

My house has the wrong color carpet, I paid for an upgraded carpet in gray and I have beige carpet. Its been two months since they came and confirmed that it was the wrong carpet and told they would be in touch and I still haven't heard from anyone!
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ID
#3504505 Review #3504505 is a subjective opinion of poster.
Location
Piedmont, South Carolina

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New Reviewer

Ryan Homes so many Imperfection, damage Stove Microwave had to be Replaced.The Project Manger was a Joke did not do his Job overseeing the building of New Townhouses .I would Not Buy another Ryan Home

Project Manger did not Take any Pride in the Building of the Townhouse .So many inperfections damage stove microwaze had to be replaced .Ryan home not a Good BUILDER
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ID
#3501012 Review #3501012 is a subjective opinion of poster.
Cons
  • Terrible workmanship
  • Poor workship

Shotty Craftsmanship

Ryan Homes will cater to your every need till the point of no return. They will lie to you and tell you what they think you want to hear. At the end of the day it is a horribly built product constructed by un skilled labor. Foundations will sit for only 10 days before bearing weight, and in three months you have a fully constructed piece of garbage that you will need to pour money into in order to bring it up to standard.

User's recommendation: Stay away from Ryan Homes. Go with a reputable builder that takes pride in their work.

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ID
#3471206 Review #3471206 is a subjective opinion of poster.
Location
Odenton, Maryland
Cons
  • Poor workmanship
Preferred solution
Apology
New Reviewer

Horrible experience

Tried to force me to use there broker. I had my own broker with a lower rate and mortgage. They sold me the house took my money. Then told me they dont feel comfortable building me a house cause I didnt use there broker. I had the pre approve and credit and money . They verified everything and still took the house back . Even when I pointed out the Contract I could use other broker they still did not follow there policy. After a quick research Ryan Homes has been sued for many similar issue. Quick google search youll see the wrongfulness they do

User's recommendation: Save your mobey.

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ID
#3403225 Review #3403225 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$8
Preferred solution
Let the company propose a solution

Home and yard

Drywall work is horrible. My yard has rocks through out it. It has rocks in it and the sod is horrible. Someone came out and cut trees down, they are all over the backyard along with old tires. HOA holds us accountable if we violate the rules, who holds Ryans accountable? I regret purchasing this home!!!

User's recommendation: Walk away.

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ID
#3391211 Review #3391211 is a subjective opinion of poster.
Location
Taylors, South Carolina

My yard

The sod that was laid in the yard was put on top of rocks, the ground is not level and cement is in the yard, not to mention the sod looks like crap. Purchasing this home is the worst mistake I have made thus far in my life. HOA holds the homeowner to standards that are not even imposed on the builder. I have down trees in my back yard.

User's recommendation: Walk away.

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ID
#3391189 Review #3391189 is a subjective opinion of poster.
Location
Taylors, South Carolina

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Verified Reviewer
New Reviewer

Poor customer service

Update by user Mar 22, 2022

As of March 22 the repairs have still not been completed. It took multiple phone calls to get the plumber back out to repair the pipe that Ryan Homes' construction workers damaged.

The hole in the wall is still not repaired.

Entire wall will have to repainted since Ryan Homes cannot exactly match the paint for the repair. We will see if they paint the entire wall or not.

Update by user Feb 20, 2022

Still no resolution to pipe fixed, vanity re-installed or hole in wall repaired

Original review posted by user Feb 18, 2022
The Ryan Homes builder put a nail in a pipe during construction and 18 months later the ceiling started discoloring due to the leak. Ryan Homes set appointment for plumber who never showed. Several calls later plumber sent out again who left to get parts and never returned. Vanity company removed vanity but also left without re-installing vanity because plumber had left. I had to take off several days of work to be home for no-show appointments. Ryan Homes admitted they did not send their "premium" plumbing company to this job in spite of the complexity of it. After almost 3 weeks bathroom still not fixed. Poor coordination of sub-contractors, promises broken repeatedly and many hours of missed work.
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ID
#3349798 Review #3349798 is a subjective opinion of poster.
Location
Nashville-Davidson, Tennessee
Service
Ryan Homes Customer Care
Pros
  • Affordable houses
Cons
  • Faulty craftsmanship
Loss
$500
Preferred solution
Let the company propose a solution

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