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1.5
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
I purchased my home in November 2014. I utilized the warranty after the 1st year to have all repairs completed. Shortly after I complained that the same problems were occurring in the same areas. This has been an ongoing problem since then that Ryan Homes has not been...
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4 comments
#2064549

Oh my goodness

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#2086738 Review #2086738 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Pros
  • Home design and area
Cons
  • Failure to follow through
  • Customer service
  • Exceptionally poor workmanship and material
Preferred solution
Correctly repair damages

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Verified Reviewer New Reviewer

Yard grading and customer service pertaining to this was horrible

3.9
Our yard was never graded properly,we have ridges all the way down either side of our yard and because of this we sit lower and there is an uneven step off. Also in the far back of our yard we have sitting water after rain and it stays very muddy for a while after. We have been ignored and put off it is disgusting!!!

User's recommendation: Use a different company.

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#3566343 Review #3566343 is a subjective opinion of poster.
Location
Detroit, Michigan
Preferred solution
Let the company propose a solution

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Verified Reviewer New Reviewer

1.0
Ryan Homes - Refuse to correct their mistakes
Purchased new construction at the Legends at Sadsbury Park in Pennsylvania. Paid $3500.00 to have a bathroom rough in installed in the basement. During our walk through, there are 2 pvc pipes (sink & toilet) sticking out of the cement, no pvc pipe for the tub. The...
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#3555367 Review #3555367 is a subjective opinion of poster.
Location
Wallingford, Pennsylvania
Cons
  • Willingness to accept responsibility for actions
Preferred solution
Deliver product or service ordered
New Reviewer

Need information on what address to mail small claims court documents

1.4
Ryan Homes - Need information on what address to mail small claims court documents
I live in Meadows at Fairway Pines. Ryan Homes will not replace my broken sliding door. So I am filling a claim in Painesville small claims court.
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#3548311 Review #3548311 is a subjective opinion of poster.
Location
Painesville, Ohio
Preferred solution
Full refund

Wrong color of carpet

4.3
My house has the wrong color carpet, I paid for an upgraded carpet in gray and I have beige carpet. Its been two months since they came and confirmed that it was the wrong carpet and told they would be in touch and I still haven't heard from anyone!
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#3504505 Review #3504505 is a subjective opinion of poster.
Location
Piedmont, South Carolina

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Verified Reviewer New Reviewer

Ryan Homes so many Imperfection, damage Stove Microwave had to be Replaced.The Project Manger was a Joke did not do his Job overseeing the building of New Townhouses .I would Not Buy another Ryan Home

2.1
Project Manger did not Take any Pride in the Building of the Townhouse .So many inperfections damage stove microwaze had to be replaced .Ryan home not a Good BUILDER
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#3501012 Review #3501012 is a subjective opinion of poster.
Cons
  • Poor workship
  • Terrible workmanship

Shotty Craftsmanship

Ryan Homes will cater to your every need till the point of no return. They will lie to you and tell you what they think you want to hear. At the end of the day it is a horribly built product constructed by un skilled labor. Foundations will sit for only 10 days before bearing weight, and in three months you have a fully constructed piece of garbage that you will need to pour money into in order to bring it up to standard.

User's recommendation: Stay away from Ryan Homes. Go with a reputable builder that takes pride in their work.

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#3471206 Review #3471206 is a subjective opinion of poster.
Location
Odenton, Maryland
Cons
  • Poor workmanship
Preferred solution
Apology
New Reviewer

Horrible experience

1.0
Tried to force me to use there broker. I had my own broker with a lower rate and mortgage. They sold me the house took my money. Then told me they dont feel comfortable building me a house cause I didnt use there broker. I had the pre approve and credit and money . They verified everything and still took the house back . Even when I pointed out the Contract I could use other broker they still did not follow there policy. After a quick research Ryan Homes has been sued for many similar issue. Quick google search youll see the wrongfulness they do

User's recommendation: Save your mobey.

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#3403225 Review #3403225 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$8
Preferred solution
Let the company propose a solution

Home and yard

Drywall work is horrible. My yard has rocks through out it. It has rocks in it and the sod is horrible. Someone came out and cut trees down, they are all over the backyard along with old tires. HOA holds us accountable if we violate the rules, who holds Ryans accountable? I regret purchasing this home!!!

User's recommendation: Walk away.

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#3391211 Review #3391211 is a subjective opinion of poster.
Location
Taylors, South Carolina

My yard

The sod that was laid in the yard was put on top of rocks, the ground is not level and cement is in the yard, not to mention the sod looks like crap. Purchasing this home is the worst mistake I have made thus far in my life. HOA holds the homeowner to standards that are not even imposed on the builder. I have down trees in my back yard.

User's recommendation: Walk away.

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#3391189 Review #3391189 is a subjective opinion of poster.
Location
Taylors, South Carolina

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Verified Reviewer New Reviewer

Poor customer service

1.0
Update by user Mar 22, 2022

As of March 22 the repairs have still not been completed. It took multiple phone calls to get the plumber back out to repair the pipe that Ryan Homes' construction workers damaged.

The hole in the wall is still not repaired.

Entire wall will have to repainted since Ryan Homes cannot exactly match the paint for the repair. We will see if they paint the entire wall or not.

Update by user Feb 20, 2022

Still no resolution to pipe fixed, vanity re-installed or hole in wall repaired

Original review posted by user Feb 18, 2022
The Ryan Homes builder put a nail in a pipe during construction and 18 months later the ceiling started discoloring due to the leak. Ryan Homes set appointment for plumber who never showed. Several calls later plumber sent out again who left to get parts and never returned. Vanity company removed vanity but also left without re-installing vanity because plumber had left. I had to take off several days of work to be home for no-show appointments. Ryan Homes admitted they did not send their "premium" plumbing company to this job in spite of the complexity of it. After almost 3 weeks bathroom still not fixed. Poor coordination of sub-contractors, promises broken repeatedly and many hours of missed work.
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#3349798 Review #3349798 is a subjective opinion of poster.
Location
Nashville-Davidson, Tennessee
Service
Ryan Homes Customer Care
Pros
  • Affordable houses
Cons
  • Faulty craftsmanship
Loss
$500
Preferred solution
Let the company propose a solution

Ceiling falling down

1.0
Ryan Homes - Ceiling falling down
Ryan Homes - Ceiling falling down
Heard a loud crash - the ceiling in my garage decided to just fall down (tape and all) seems as though only the tape was holding it up. Drywall fell onto my garage door opener which thankfully saved my car. This is not the first of issues Ive had. My front door has been leaking for years when it rains and is now completely rotted.
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ID
#3346628 Review #3346628 is a subjective opinion of poster.
Location
Lower Macungie, Pennsylvania
Cons
  • Faulty craftsmanship

Plumbing issue

Greg customer service representative seem pleasant, professional and receptive to helping actually resolving the issue. Well have to see what happens.

User's recommendation: Depends on how they treat this issue.

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#3332361 Review #3332361 is a subjective opinion of poster.
Location
Hampton, Virginia

Poor Job

2.1
I should have done more research on Ryan Homes. I am in the building stages with them and trying to get foundation poured which was supposed to be two weeks ago and didn't get done and now with the weather that is coming through this area it will be even more time, and I am going on 7 months to just this point it is *** pour way to run their company but doesn't matter to them there still living in their 30,000 square foot homes driving their Mercedes not giving a *** about us little people that are not even a drop in their bucket. Don't build with them

User's recommendation: do not do it.

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#3302384 Review #3302384 is a subjective opinion of poster.
Location
Noblesville, Indiana
Cons
  • Terrible all around
Preferred solution
Full refund

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Verified Reviewer New Reviewer

2.4
Ryan Homes - Construction and measurements are poor, unethical in construction
Ryan Homes - Construction and measurements are poor, unethical in construction
Update by user Feb 24, 2022

There has been no contact from Ryan Homes as of 2/24/22.

Original review posted by user Jan 25, 2022
Not only after a few months from moving in I found myself with warranty issues. I started to experience cracking in every corner of my home and on the outside starting from windows. You could hear actual loud...
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1 comment
#2139006

Sound like you may have foundation issues. Have a GeoTech Engineer come check your soil to determine if your home was built correctly.

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ID
#3286830 Review #3286830 is a subjective opinion of poster.
Location
Deland, Florida
Service
Ryan Homes House Construction
Pros
  • Sales
Cons
  • Communication
  • Limited structure longevity of the home
  • Poor workmanship
Preferred solution
Let the company propose a solution
New Reviewer

Ryan's homes is spam, the worst ever!!!! you pay alot of money for garbage. Not only low quality but also the cheapest and lowest quality ever, you can buy them from dollar store. Theri Handymen unprofessional, unexperianced, they do a horrible job ever, my little son...
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#3272755 Review #3272755 is a subjective opinion of poster.
Location
Elyria, Ohio
Preferred solution
Price reduction

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