Ryan Homes Reviews

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HVAC/Plumbing issues

1.9
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Every winter my HVAC unit shuts down. It's in my attic and does horrible in the cold weather leaving my family freezing. I have dealt with this out of pocket for 5 years. My plumbing also leaks inside my walls and into my crawlspace as I shower daily. OMG
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ID
#1163467 Review #1163467 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Bad quality
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1.5
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
Ryan Homes - Poor Workmanship
I purchased my home in November 2014. I utilized the warranty after the 1st year to have all repairs completed. Shortly after I complained that the same problems were occurring in the same areas. This has been an ongoing problem since then that Ryan Homes has not been...
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4 comments
#2064549

Oh my goodness

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ID
#2086738 Review #2086738 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Pros
  • Home design and area
Cons
  • Failure to follow through
  • Customer service
  • Exceptionally poor workmanship and material
Preferred solution
Correctly repair damages
New Reviewer

Ryan's homes is spam, the worst ever!!!! you pay alot of money for garbage. Not only low quality but also the cheapest and lowest quality ever, you can buy them from dollar store. Theri Handymen unprofessional, unexperianced, they do a horrible job ever, my little son...
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ID
#3272755 Review #3272755 is a subjective opinion of poster.
Location
Elyria, Ohio
Preferred solution
Price reduction
New Reviewer

Ryan Homes built my home in 1999. After one year and even before the first year we had issues with flooring, drainage problems and doors. At this time I'm in the process of rebuilding my whole front entrance and around the windows. In doing so finding that Ryan built...
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ID
#3252922 Review #3252922 is a subjective opinion of poster.
Location
Cleveland, Ohio
Pros
  • Neighborhood
Cons
  • Too many cons to mention it would take pages
Loss
$25
Preferred solution
Help pay for my front entry being redone. At this time I'm at 20,000.00 Ryan can at least reimburse 5000.00. I feel that is fair.
New Reviewer

For Public Knowledge about Ryan Homes and How they handle Warranty Repair Claims.

1.0
I am a real estate broker and helped clients buy a new home in 2016. The buyers have filed a warranty issue with the house that it was sinking. Warranty people placed a shim on a pier. It is still sinking. They first noticed and it is still occurring, that there was a gap from the baseboard to the floor on the first floor. Its been about a month since the new warranty request was put in and the warranty people have not been out or contacted the buyers to make an appointment. This is really poor knowing that these people paid a high dollar in 2016 and they cannot even make a connection to resolve the issue.

User's recommendation: Find a builder that actually lives up to their promise. They are out there.

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ID
#3168899 Review #3168899 is a subjective opinion of poster.
Location
Spring Lake, North Carolina
Cons
  • No response on warranty repair request for my past client
Preferred solution
Deliver product or service ordered

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Site Construction work

Writing Ryan Homes looking for work in and on site construction work in the Tri State area Pa,Maryland,New Jersey,Delaware areas
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ID
#3111244 Review #3111244 is a subjective opinion of poster.
Location
Upper Darby, Pennsylvania
Preferred solution
Site work

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Garbage service

2.4
Purchased a new build Aug 2019. Barely used heat since we're in the South. Heater was making noises. Had to hire HVAC company to fix the problems. We were told the unit is a 2016. So I guess it's ok to put a 3 year old HVAC unit in a brand new 200,000 dollar home. Now we have to pay 400.00 to get it fixed. Ryan homes blamed the company who installed it. After talking with Ryan homes, they will not refund our money. My advice, DO NOT buy from Ryan Homes!!!!!!!!!!
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ID
#3108526 Review #3108526 is a subjective opinion of poster.
Location
Greenville, South Carolina
Loss
$360
Preferred solution
Full refund

Concerned

1.0
Issues with transparency about our lot, and misinformation. Got through to nobody and my voicemail got cut off after 2 minutes. Not happy.
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ID
#3106370 Review #3106370 is a subjective opinion of poster.
Location
Batavia, Ohio

Roofer can not find wear roof is leaking.

2.6
Roof been leaking every time we have heavy rain since April. The finishing work is the worst I've ever seen the manufactured hard wood floors wear scratch . Three of the doors would not close. The molding had gaps. what they need is a new project manager. He just doesn't care.

User's recommendation: Buyer Beware.

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ID
#3025568 Review #3025568 is a subjective opinion of poster.
Location
Kennett Square, Pennsylvania
New Reviewer

Poor Construction

1.0
We purchased our house in 2018 and in 2019 they had to come and repair the living room ceiling . It looked like it was going to cave in . Then when you walked upstairs , you could hear the flooring sound like it was moving. Here we are in 2021 and its the same thing!! Also I have puddles in my kitchen ceiling . I was told that I was 2 years and 10 months into my warranty and it would have be reviewed . This is insane . We did not cause any of this . This is repeat issue. I would not ever tell anyone to buy a Ryan home .

User's recommendation: do not buy a RYAN HOME !!

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ID
#2943456 Review #2943456 is a subjective opinion of poster.
Pros
  • So far disappointed
Cons
  • Quality
  • Poor workmanship
Preferred solution
Fix my issue, the house it not even 3 years old

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Verified Reviewer New Reviewer

Not good at clean up

Ryan Homes - Not good at clean up
I brought a house where I expected to have a nice clean and beautiful yard for my family. Thats not the case I have brushes, plants, and broken trees branches that is pile up in my yard. But nobody in the company want to own it to fix rather then paying someone to come clean it. But all my neighbors dont have this problem at all just me. Why cant someone clean their mess up I pay for a house that already have problems and this is another trying to fence something up and I cant even do that cause someone is to lazy to do that. Im really not happy about this at all

User's recommendation: Nope.

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ID
#2923269 Review #2923269 is a subjective opinion of poster.
Pros
  • Sales group is nice
  • Floor plan
Cons
  • Landscaping
Preferred solution
Fix the problem
New Reviewer

Rates of land

We testing to buy home mentor ohio and we talked to Jeremy there.. he show us house with 3,94,000 cost and he said we can pick any land without any extra charges.. and after that we went to finialzed the deal for house and he added $40000 for land which one we picked.. and he said other land are free.. so for me it doesnt make any sense to charge $40,000 for land and others is free.. so my concern is we we go there first time to see land and house he didnt mention that about extra cost of any land.. he said pick whatever u want pick.. so that

User's recommendation: Yea.

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ID
#2896081 Review #2896081 is a subjective opinion of poster.
Location
Mentor, Ohio
Pros
  • Look of the home and layout
  • Home design and area
Cons
  • Final quality
Preferred solution
Price reduction
New Reviewer

Multiple problems with new home construction

3.2
Update by user Sep 18, 2021

I was given an additional one year warranty on underground plumbing problem. Trim work and baseboard on vanity repaired.

Wall repair under review. Other outstanding items still pending repair

Update by user Sep 18, 2021

I was given an additional one year warranty on underground plumbing

Original review posted by user Sep 18, 2021
Crushed drainage pipe found under concrete slab caused water shut off and backup Damage to bedroom wall Missing baseboard and trim around bathroom vanity Scratches on vanity top Dent found on bathtub Missing outdoor entry light Loose stones outside on garage walls Detached frame on inside door handle to garage Dirty exhaust cover Kitchen support bar needed reinstallation All this Resulted in grief and moving delay
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ID
#2883093 Review #2883093 is a subjective opinion of poster.
Pros
  • Floor plans
  • Location
  • Loan officer
Cons
  • Quality
  • Poor work
Preferred solution
Another similar new home construction

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Verified Reviewer New Reviewer

1.5
Good morning, I am the homeowner of 517 Westport here in Norfolk VA. I am, for lack of a better term, disheartened, furious and utterly baffled about how your service and warranty team operates. This needs to be locked at very closely. When we first moved in, Taylor...
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ID
#2872387 Review #2872387 is a subjective opinion of poster.
Location
Chesapeake, Virginia
Pros
  • Design
  • Location
  • Pricing
Cons
  • Customer service
  • Response time
  • Service of product
Loss
$10
Preferred solution
Let the company propose a solution

Complaint

We live at 3881 Red Creek ct Perry Ohio 44081 Hidden Village Development. We love our ranch home but we were told you get grass planted and we were told it will be starter grass and thats fine but the land scalers did nothing they scraped the surface and planted the grass in rocks.Since weve moved in several other homes have been built and we have watched the landscaper rake out rocks and make these yards ready for grass this is not fair it should be the same for everybody. My husband has been killing himself getting rocks out of our yard he is 63 ..ccthiswajusshamefshameful.ouc.constructio
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ID
#2865705 Review #2865705 is a subjective opinion of poster.
Location
Detroit, Michigan

I cant get through to a live person

No I never had a complaint. I just did not find where is the number for customer service that is all. Ok thank you bye.
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ID
#2824068 Review #2824068 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Verified Reviewer New Reviewer

1.0
Ryan Homes - Rayan Homes Society No One Response us it’s been more than 6 month and second happened today
Ryan Homes - Rayan Homes Society No One Response us it’s been more than 6 month and second happened today
Ryan Homes - Rayan Homes Society No One Response us it’s been more than 6 month and second happened today
Ryan Homes - Rayan Homes Society No One Response us it’s been more than 6 month and second happened today
Ryan Homes - Rayan Homes Society No One Response us it’s been more than 6 month and second happened today
Ryan Homes - Rayan Homes Society No One Response us it’s been more than 6 month and second happened today
Very ridicules and bad experience with Rayan Homes, we having a big problem with roofing. After the rain all the water is going inside the house, water is dripping from ceiling, water in the room floor, water is going down the basement ,Call to Hundred Time Rayan Homes...
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ID
#2819608 Review #2819608 is a subjective opinion of poster.
Location
Lansdale, Pennsylvania
Loss
$400000
Preferred solution
Contact Owner will explain matter

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