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HVAC/Plumbing issues | Ryan Homes review

2.3
Details
Every winter my HVAC unit shuts down. It's in my attic and does horrible in the cold weather leaving my family freezing. I have dealt with this out of pocket for 5 years. My plumbing also leaks inside my walls and into my crawlspace as I shower daily. OMG
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Featured
Review
#1163467 Review #1163467 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Bad quality
Most helpful review
1.0
Details
Never again!! - Ryan Homes review
Never again!! - Ryan Homes review
Never again!! - Ryan Homes review
Never again!! - Ryan Homes review
Never again!! - Ryan Homes review
Never again!! - Ryan Homes review
Never again!! - Ryan Homes review
We built in 2006 and this is what our contractor found when he was replacing our sunken in steps and porch because they built it wrong. Most of my neighborhood is having issues with theirs. They didn’t put any moisture barrier between the siding and the wall board! Of...
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2 comments
Anonymous
#1743824

I bought a brand new Ryan home and had nothing but problems in the four years that I had owned the home. These needed repairs were costing me out of pocket expenses which shouldn't be the case on a brand new home.

Overlooking the sloopy workmanship. I will only list the items that needed immediate attention. The GE refrigerator and dishwasher, supposedly brand new needed to be replaced. The HVAC system broke down 7 times during those 4 years.

The roof shingles blew off the roof on windy days. That occurred from day one under the one year warranty. After that one year I was forced to call roofers several times. Siding came off of the house.

The front door bell shorted out. The garage door keypad failed. The basement had four leaks from cracks that developed in the cement wall. The garage also had a leak as that short cement wall cracked.

The irrigation system had 6 heads fail during those 4 years.

When the HVAC system was working it was never adequate enough regarding heating the home. The AC was OK although undersized for that size home.

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Review
#1640808 Review #1640808 is a subjective opinion of poster.
Service
Ryan Homes Building Service

Weekend and your closed | Ryan Homes review

Want to change something on house being built...it's a $500,000 home, my current house is with Ryan Homes. I hope you could support me and help me out as I am a long term customer. House doesn't close til Feb 24th and I think we can work this out.
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Review
#1758472 Review #1758472 is a subjective opinion of poster.
Cons
  • Inability to make minor changes
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

DO NOT BUY FROM RYAN HOMES

THEY DON'T PAY ATTENTION TO DETAILS WHEN BUILDING THERE HOMES. THEY ARE MORE WORRIED ABOUT HOW MANY HOUSES THEY CAN PUT UP INSTEAD OF THE QUALITY OF THE HOMES AND THEY DON'T GIVE TWO CENTS ABOUT THE COMPLAINTS THEY RECIEVE THEY DON'T EVEN FOLLOW UP OR RESPOND. WINDOWS ARE NOT ENERGY SAVERS AS STATED, MIX MATCH SCREWS IN VENTS, CARPET LIFFTING UP. CABINET HINGES TO CLOSE THE EDGE, CABINETS NOT LEVEL, THEY LEFT THE CARDBOARD FROM THE OVEN BEHIND THE OVEN WHICH WAS A FIRE SAFETY ISSUE, THIRD BEDROOM DOOR DON'T CLOSE TIGHTLY, OUTSIDE SHUTTER FELL DOWN WHICH COULD OF BEEN A DANGEROUS OUTCOME
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Review
#1725311 Review #1725311 is a subjective opinion of poster.
Service
Ryan Homes Installation
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Check all the services | Ryan Homes review from Hudson, Ohio

Check all the services - Ryan Homes review
Check all the services - Ryan Homes review
Check all the services - Ryan Homes review
Hi My self HARPREET S DHILLON . I live in 3266 shale dr Twinsburg oh-44087. My house is built in 2014 . But we have issue in second floor bathroom . There is likege. The water is dropping in the kitchen. I send you the pic. Plz check out and contact me ASAP. My contacts no is 2162763429. Thanks
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Review
#1720283 Review #1720283 is a subjective opinion of poster.

Do not buy a Ryan Home | Ryan Homes review

1.2
Details
They hide the Front Foot Bill, did not disclose, this added a $23,000 cost to my home....they are making home owners pay for the water and sewer installation from the water treatment facility to the subdivision! They are crooks!
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Review
#1715846 Review #1715846 is a subjective opinion of poster.
Service
Ryan Homes Sales Representative
Reason of review
Pricing issue
Loss
$23000
Preferred solution
Full refund

Issue not resolved | Ryan Homes review from Middletown, Ohio

1.0
Details
I posted my disappointment with pissedconsumer.com and the issue is still not resolved..We purchased a home built by Ryan Homes that still will not grow grass and provide our home with a viable yard...We have made formal request with Ryan Homes to come and look at our yard and informed them that several homes located at The Woodlands of Morrow here in Ohio ..Sean Bullock of Ryan Homes was the latest representative from Ryan Homes that have failed to assist us with an issue that we should not have purchasing a newly built home ...They have completely made us unhappy with the lack of service and others here at the Woodlands of Morrow are disgusted and frustrated...
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1 comment
Anonymous
#1773524

I have to disagree. Ryan was great during that warranty year in sending back the same incompetent people who did a poor job the first time around. It's after that year when you continue to have fallen shingles and loose siding that you feel that you were Hoodwinked!

Review
#1698463 Review #1698463 is a subjective opinion of poster.

Terrible work | Ryan Homes review from Martinsburg, West Virginia

The plumbing was slapped together with screws right through the pipes. A 5th grader could have done better. What ***
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Review
#1698430 Review #1698430 is a subjective opinion of poster.
Service
Ryan Homes House Construction
I recently cancelled my contract due to financing I was quoted different prices and I explained to the agent and the loan office of NVR that I need my monthly mortgage to not be 1900 I sent emails that the mortgage was to high Which the agent and loan officer assured...
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2 comments
Anonymous
#1771156

Even though it's unfortunate that you lost $2400.00 due to misrepresentation on the part of Ryan. You were fortunately spared years of out of pocket expenses on what would end up being poorly built house.

I bought a brand new Ryan home and had nothing but problems in the 4 years that I owned it. The first year under the warranty Ryan was great at returning to fix loose siding, shingles flying off the roof, leaks in the basement and HVAC problems. After that year under the warranty however those same problems including additional ones kept occurring. I had to replace 2 supposedly brand new GE kitchen appliances that were cheaper to replace than fix.

My garage door keypad and front doorbell failed. My biggest headache were roof shingles which blew off the roof on every windy day from day one.

Between repairs on that roof and my HVAC system constantly breaking down and leaks in my basement. It was time to get away from that brand new handyman special.

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Review
#1693244 Review #1693244 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2500
Preferred solution
Full refund
Tags
  • Avoid Locust Grove

They are the worst | Ryan Homes review

The worst experience in ne buyinf ny third hime. THE WIRST BY FAR
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Review
#1676249 Review #1676249 is a subjective opinion of poster.
Cons
  • Terrible all around
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.6
Details
First the sales reps are dishonest! Avoid Kisha Green like the plague! There main goal is to sell you a home nothing more! The quality of the material Rayn uses is worst than low income properties (pictures to come). The HVAC, dry wall and grass has been a major...
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1 comment
Anonymous
#1760091

What region was your home built? I concur with your experience with Keisha.

Very helpful that our home doesn’t have these and other problems. Praying all goes well.

Review
#1672707 Review #1672707 is a subjective opinion of poster.
Reason of review
Bad quality

Contact Ryan Homes Customer Service

Website:
Mailing Address:
11700 Plaza America Dr11700 Plaza America Drive, Suite 200
Reston, Virginia 15205
United States
Phone:
(877) 550-7926
All Ryan Homes Contacts

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Faulty HVAC INSTALLATION | Ryan Homes review from Tuckahoe, Virginia

1.3
Details
The HVAC unit Ryan Homes installed in my home has been faulty since the first year my family moved in. I have had it serviced several times (Patch Work) and continue to have issues now in year five. I have just received notice from heating and cooling professionals that the control box attached to my home beside the unit has melted inside (potential fire Hazzard) and that this unit was not designed nor installed properly for the size of my home. This is a significant warranty issue that I have continuously fought with the supporting warranty agents assigned to us during the time of purchase.
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Review
#1663183 Review #1663183 is a subjective opinion of poster.
Service
Ryan Homes Installation
Pros
  • Appearance of the homes
Cons
  • Faulty electrical equipment
Reason of review
Damaged or defective
Loss
$15000
Preferred solution
Let the company propose a solution
Tags
  • Installation And Product Issues