Ryan Homes Questions and Answers
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Home Discount
My family has been one of the first customers for the Ryan Homes community where we live and we are part of the VIP’s list. We bought a house from them that hasn’t started construction yet.
It is $544,100 for the purchase price. But, my friend bought the same house/model/elevation for $545,000 but with more options than us. For example they got the upgraded $18,000 cabinetflooring pattern and a bathroom in the basement plus extra windows.
We got a lot of options too, just not as many and not a bathroom in the basement, $10,000 cabinet package and no extra windows and a few others. All the other options are basically the same, so why did they get more options at a cheaper price than them?
Earnest money refund
Good morning, I put in an earnest money deposit on 06-14-2029 and was advised that you would refund my money if I do not qualify for the USDA loan. Underwriter advised yesterday that they could not.
I was advised that I would get a full refund if the loan is not approved and or signed. I have sent my request in writing and I am not getting a response.
Who is the contact person for Layton Lakes HOA
Need to ask permission for certain things and do not have contact information for the HOA
Is there anyone who can I speak with to learn more about Ryan Homes issues in DE?
Working on an investigative piece looking into apparent issues with the company in various states, but for me the task is to take a look at Delaware. Would love to be in touch with someone on this.
Trim Paint Color
Good Morning I'm hoping you can help me - I live in St. Anne's Estates in Middletown, DE - My Ryan Home was built in 2006.
I'm trying to find out the trim & door paint that was used inside the house. I went to Sherwin Williams over the weekend but they gave me trim paint that was basically white. The paint that was used in our house is not white - it's more of a off white.
Could you please provide the name of the paint? Thank you so much for your help with this issue.
You may also try to discuss your paint color with the Ryan Homes representative via the company's social networks.
Low Appraisals
To Whom It May Concern: My husband and I are purchasing a Ryan home in Courthouse Commons (Spotsylvania, Virginia). Our home is almost complete.
We were expecting to have our pre-demonstration and our closing in the next few weeks until we were notified of the low appraisal. To our dismay, we have not heard from anyone at Ryan regarding the appraisal and the next steps. We were referred to our sales rep who knows nothing about the process. I cannot believe the service that my husband and I are receiving with the amount of money we are spending on this Ryan Home.
I am very disappointed in the customer service that we have received!!
Very Disappointed Customer!!! Cynthia Johnson 703-580-6147
Looking at the Ryan Homes reviews on PissedConsumer.com, the company currently has 1.7 out of 5 stars. The rating presented here is based on the feedback offered by customers in 119 different Ryan Homes reviews. Customers are not satisfied with poor customer service, lack of actions taken to correct issues after construction, hiding the defects of the home under the surface, and cheap products that they installed.
You may share your experience with Ryan Homes customers as well as the company's top management by posting your comments via the company social networks.
You may contact the Ryan Homes customer care team to find out if you can get more benefits for the price you have purchased.