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Ryan Homes - New Home, Poor Quality of Construction and I had to fight for months with them to fix my A/C problem which was costing me $200 - $300 a month.

I bought a new home from Ryan Homes in Orlando,Fl, Cypress Lakes Subdivision. I would stop by unexpected to check on the construction sometimes. They had a group of workers there doing the drywall, who could not speek English to me when I asked questions about how they were doing things. Where a wall outlet went, they just took a hammer and knocked out a big hole in the wall. Then after they mounted the outlet facing on the wall, they just put a little plaster where the holes were too big and then painted over it so you wouldn't know until a year later after your 1 year warranty ran out and the plaster started falling out. Also, the corners of the walls, they just again took hammers and knocked the sheet rock off at the edge and put a corner wire piece over the corner and plastered in where the wire didn't cover the holes. Then after being in my new house for about 8 months, I noticed my power bill was going up and up each month. My A/C was running and running for hours at a time and would not cool the house. This is suppose to be an energy saving home. Del Air was the A/C company and they have to be the worst A/C company in Central Fl. After months of complaining that the A/C was not working right and costing me hundreds of dollars a month, and having meetings with Del Air supervisor and Ryan's local manager and Ryan's subdivision supervisor ( who acted like they didn't know anything about an A/C and whatever the Del Air guy said was ok with them. Finally ,because I kept calling their home office complaining that $475 a month power bill in Fl. when your trying to turn out all the lights and set the A/C higher was not an energy saving home. Del Air finally sent out a real repair man and fixed the A/C once and for all and my power bill went to $190 a month running the A/C. Also, I forgot to say that I paid an outside A/C company to come in and tell me what the problem was early in my complaints, and what he said was wrong with the A/C turned out to be the problem, but Ryan would not make Del Air fix the problem. They kept saying there was no problem. If you want advice---DON'T BUY A RYAN HOME !!!!!
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1 comment
Anonymous
#655378

I'm having similar issues with a new Ryan home in Maryland. What did the private AC company you hired say the problem was??

My house was finished in December but we didn't settle until the spring, when it was finally warm enough to test the AC it came on no problem and seemed like cold air.

Now that its May and we are hitting 80-90 degree humid weather, it seems like the compressor unit outside is always running (and is very loud/vibrates a ton), but the temp isn't dropping all the way, it even goes up sometimes!. We just got a $300 bill for a half month of AC usage.

We had the AC sub come out to fix a noise issue with the 1st floor return and he added a small return in our unfinished basement - this fixed the noise but made the cooling problem even worse. We are desperate to get this fixed before the super hot summer months!

ID
#376223 Review #376223 is a subjective opinion of poster.
Location
Tampa, Florida
Service
Ryan Homes House Construction
Loss
$2000
My experience with the building of my Ryan Home has been a great one; all people on this side of their business are very accommodating and knowledgeable. They have gone out of their way to make sure that I, the customer, is satisfied and pleased. On the other hand,...
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1 comment
Anonymous
#562765

NVR won't keep your mortgage. You only have to deal with their idiocy at the outset.

They aren't mortgage HOLDERS, they are just the company that holds it at the beginning. Mine was sold to Countrywide (sigh) within three months.

ID
#349540 Review #349540 is a subjective opinion of poster.
Location
Tampa, Florida

Update by user Aug 08, 2012

Ryan homes has worked with me to correct the problems. They made monetary corrections to settle omplaints.

They made thing right in the end. Smaller problems are being taken care of now.

Original review posted by user May 18, 2012

Purchased new home from Ryan. LOOKED OVER PURCHASE AGREEMENT. You should always...
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ID
#319275 Review #319275 is a subjective opinion of poster.
Location
Tampa, Florida

Ryan Homes - Ryan townhomes

This,is a comment not a complaint I'm so glad I found all this info online.We were looking in north St Petersburg at Bay Isle Condos,the existing condos were built by another builder.they look very nice unfortunately when the market crashed they are no longer building in this unfinished community or in Florida.Enter Ryan Homes They purchased the remaining lots and will be finishing this place.Loved the model we saw but they didn't build it.Anyway after reading all the horror stories on this site and other sites they just lost another buyer. Scott,St Petersburg,Fl
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ID
#276260 Review #276260 is a subjective opinion of poster.
Location
Tampa, Florida
Service
Ryan Homes House Construction

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