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THEY DON'T PAY ATTENTION TO DETAILS WHEN BUILDING THERE HOMES. THEY ARE MORE WORRIED ABOUT HOW MANY HOUSES THEY CAN PUT UP INSTEAD OF THE QUALITY OF THE HOMES AND THEY DON'T GIVE TWO CENTS ABOUT THE COMPLAINTS THEY RECIEVE THEY DON'T EVEN FOLLOW UP OR RESPOND.

WINDOWS ARE NOT ENERGY SAVERS AS STATED, MIX MATCH SCREWS IN VENTS, CARPET LIFFTING UP. CABINET HINGES TO CLOSE THE EDGE, CABINETS NOT LEVEL, THEY LEFT THE CARDBOARD FROM THE OVEN BEHIND THE OVEN WHICH WAS A FIRE SAFETY ISSUE, THIRD BEDROOM DOOR DON'T CLOSE TIGHTLY, OUTSIDE SHUTTER FELL DOWN WHICH COULD OF BEEN A DANGEROUS OUTCOME

Product or Service Mentioned: Ryan Homes Installation.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

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#1843612

You are 100% correct. They lost all my trust and their quality of work sucks.

#1819115

I purchased a Ryan home in 2012. I owned the home for four years and had nothing but problems.

Since many complaints regarding the homes fit and finish can be subjective. Let me talk about the things that required repair and cost me out of pocket expenses after that one year warranty. Something you don't expect on a brand new home. 1.

Refrigerator, supposedly brand new, had to be replaced. Compressor failed. 2. Dishwasher, supposedly new and not refurbished, had to be replaced.

Motor failed. 3. 7 breakdowns of the heating and air conditioning units. 4.

Roof shingles blowing off the roof on windy days right from the beginning. The first year Ryan covered the expense. After that I had several roofers make repairs. Not all off the shingles were properly secured to the roof.

5. 4 leaks in the basement due to walls developing cracks. 6. Leak in garage due to that 2 foot cement wall developing a crack.

7. Vinyl siding either coming off or buckling on windy days 8. Garage key pad needed replacing. Circuit not battery went bad.

9. Front doorbell shorted out from wires behind frame making contact. 10. 6 of the 24 sprinkler heads in the yard failed and required replacing.

All started failing right after that first year. The refrigerator was covered because the compressor is warranted for 5 years. That was not the case for the dishwasher. I had to buy a new one.

The HVAC system was only covered for two years. One repair after that period cost me over 700 dollars. 2 of the 4 leaks in the basement occurred under warranty. The other 2 and the one in the garage cost me 400 dollars a piece to fix with epoxy glue injected into the crack.

I can't even list the number of times I had various roofers after that first year replacing shingles that I would find stater ed in my yard after a windy day or rain storm. Those costs varied but averaged about 150 dollars a visit. On the three years that I was out of warranty on the roof. I would say that I had repairs 15 to 20 times during those three years.

If I decided to stay I would consider having the entire roof stripped and a new roof installed with a company that would provide a long warranty. The same thing for the siding where I had sections blow off. You buy a brand new home trying to avoid having to pay out of pocket expenses for things just mentioned. I felt as if I had purchased a brand new handyman special.

I won't even mention the other problems which some might consider subjective regarding sloppy workmanship or the cracked cabinet which was noticed by me and the project manager during our walk through. Since it was a corner cabinet. Half of the kitchen cabinets had to be removed. During the walk through.

Half of the under Cabinet lighting were not working as well 2 recessed lights. Five inner doors either didn't close properly where the top corner hit the frame because they were so out of alignment or once closed can be pulled open without turning the *** The cut outs in the frame didn't line up. The linoleum in the laundry room had an 8 inch razor cut in the middle of the floor. These installers then put a bead of silicone right on top of it!

The garage door or one panel was put in crooked and looked as somebody backed into it. That was the first and obvious thing we both noticed before entering the home!