Ryan Homes Reviews and Complaints @ Pissed Consumer Page 2

New Reviewer

FalguniParagraja N May 04, 2021

Air ways for duct work is poor

1.0

Original review updated by user May 04, 2021

I bought house 2012 in Elkridge. since We bought the house no one came to check how we are doing in our new home. some rooms is too hot in summer and too cold in winter so air ways are not balanced. alos dry wall is very poorly done . customer service very poor not picking up the phone or replying or checking on us its very frustrating.

View full review

ID

#2534941

Service

Ryan Homes Air Conditioner Installation

Pros

More homes in market

Cons

Poor work

Preferred solution

Let the company propose a solution

New Reviewer

Corey K Xxq Apr 22, 2021

Really Pissed and Annoyed Home Owner Lee's Parke Spotsylnvia, Va.

1.3

We brought a Home in Lee's Parke in Spotsylvania, Va. and we must tell you, this experience was the worst. When it comes to it, I would NEVER EVER BY a RYAN HOME again. We come into our new homes, with holes in the wall, shower head broken, drain hole broken, Guest...

View full review

ID

#2516366

Location

Falmouth, Virginia

Pros

So far disappointed
Appearance of the homes

Cons

No ownership of mistakes
Sales reps lie and misleading
Never accept responsibility for poor quality poor decisions

Preferred solution

Deliver product or service ordered

PissedConsumer2503898 Apr 14, 2021

A Nightmare bad construction

1.0

At build we mentioned windows being unlevel and they denied it and said they would look and take care of it and didnt. The window finally cracked, and we came in with levels to confirm that the windows had been fixed. At walkthrough someone misplaced a ladder and it...

View full review

1 comment

PissedConsumer2006194 Apr 24, 2021 #2006194

That would never passed an independent inspection. Homebuyers need to educate themselves and hire an independent inspector the builder cannot force a close on the house if that inspector was there.

Reply

0 0

ID

#2503898

New Reviewer

clyde m Ykm Feb 16, 2021

Mad as *** Ripped off

2.3

Cheapest house ever Built Inferior products for walls and so on Masonite for outside walls instead of Plywood *** roof see daylight threw it and holes that were just shingled over. Moisture getting threw to the Insulation Loose grout everywhere and i only been in it for 2 weeks wonder what else is to come

User's recommendation: look over what your getting for what you are spending follow threw the Build process on your own check on it every day ask lots of Questions bring reviews with you.

View full review

ID

#2423419

Service

Ryan Homes House Construction

Pros

Sales group is nice

Cons

Hiding the defects of the home under the surface
Houses are built terrible they hide stuff under other things
Poor

Preferred solution

Let the company propose a solution

PissedConsumer2358998 of Land O Lakes, FL Dec 30, 2020

Great service so far

Enjoyed purchase experience so far

View full review

1 comment

PissedConsumer1990700 Mar 09, 2021 #1990700

your yr isn't up yet.

Reply

0 0

ID

#2358998

Location

Land O Lakes, Florida

PissedConsumer2355631 of Seaford, DE Dec 28, 2020

Having to pay a third party to use the chat for your service is outrageous

I used you customer service and the call service is beyond all decency for wait time. I used your web site for information and it has a chat service for help at a price of $1 for a trial to follow up with $46 per month. Are you serious???

User's recommendation: Are you serious about a good recommendation about service?

View full review

ID

#2355631

Location

Seaford, Delaware

New Reviewer

Jason Jyk Nov 30, 2020

Contract complaint

2.1

Update by user Dec 30, 2020

The only thing they are concerned about is us using them for financing. We have our own finance company from the start. They are refusing to compensate us for all the delays.

Original review posted by user Nov 30, 2020

Has anything changed since I first complained? I do not know. Our salesperson has not replied or contacted me in anyway. I am sorely disappointed in this house building process.

View full review

ID

#2311471

PissedConsumer2301605 of Bradenton, FL Nov 24, 2020

Truly evil management, feel sorry for stupid employees

1.0

hope Ryan Home management and employees like burnt marshmallows ... that is all they will eat in hades.

User's recommendation: Run and tell everyone you meet about scam artists Ryan Homes.

View full review

ID

#2301605

New Reviewer

debra g Osn Nov 16, 2020

UNFAIR

was soo excited to get in a new build ..spoke with the rep and was told just needed $5000 down and $10000 in 30 days ...once my credit was ran which was good ..ryan comes back and says that i have to put my home up and get it under contract in 30 days ..it would have to sell and i would need to put an additional $ 6600 down before they would start to build....meanwhile i would be homeless for 6 months waiting for them to finish building my home and also the original price i was looking at would more that likely go up...

View full review

ID

#2286436

Pros

I liked the home floorplan and options

Cons

Unreasonable request

Preferred solution

Let the company propose a solution

New Reviewer

Jim E Rdx Oct 29, 2020

Poor workmanship

Leak in garage = bad flashing on roof above garage. Water getting in around door to deck = bad flashing around door. Caused damage to flooring and baseboards. Water getting in around side entrance to garage = Bad flashing. 3 tries and they still can't fix it. Just overall poor quality workmanship...

User's recommendation: not sure....dont notice all these type of problems immediately.

View full review

ID

#2253689

Pros

I liked the home floorplan and options

Cons

Poor workmanship

Loss

$2500

Preferred solution

Let the company propose a solution

PissedConsumer2195933 of Washington, DC Sep 28, 2020

Cheaply Built

1.8

I bought a new Ryan's Home in 2014 in Bowie Maryland. Since purchasing, the pop outs in the home are awful. You get a one-year warranty, but the pop outs takes a couple of years to fully show up. 2ndly, birds got into an outside bathroom vent, because the covering was...

View full review

2 comments

PissedConsumer2033115 Jul 09, 2021 #2033115

how are they not responsible and they build the got damn house. I am having problems with the egress and they are telling me the same thing but we are ready and lawyered up if need be

Reply

0 1

View more comments

ID

#2195933

Pros

Location

New Reviewer

Dan G Kpn Aug 30, 2020

Very Poor Experience and Horrible HOA

1.6

My review. Essentially they only care about new clients, not the people who have already purchased a home and our currently paying HOA fees. They also will not allow solar panels because they are afraid it will hurt new home sales. They also lie as to when the residents will take over the HOA. Last but not least as proven in the video below, they do not maintain their public areas very well and have a poor house build. https://youtu.be/JLvRpNf6Jk8

User's recommendation: Do not buyRyan Homes or Glenn Road Capital LLC.

View full review

1 comment

PissedConsumer1933539 Oct 07, 2020 #1933539

Ryan isn't running your HOA. The developer who owns the land does.

He invited Ryan to sell lots, giving him his cut, to build homes giving Ryan their cut. Ryan could care less regarding the HOA. They are there to build a cheap house benefiting the stock holder at the buyers expense.

Not a decent product at all! It's one big money pit!

Reply

0 0

ID

#2143591

Service

Ryan Homes House Construction

Pros

Cheap ok build

Cons

Very poor quality and warranty

Preferred solution

Deliver product or service ordered

New Reviewer

Chaise Hsg Aug 24, 2020

Issues with Ryan Homes employees

1.7

Hello, I am building a new home with Eayn homes, I have some issues with the sales person ( Jennifer Lacey) and I feel I was bullied out by her and the other Team members over some un clear processes she never addressed to me when I first came to rayn homes. I have 20 days left for the closing and receiving my new home. And now when I ask for her supervisor informations asked me for the second time if I want to take my deposit money and walk away. She treats me and my family with no respect and I feel I am dealing with some street personal. Not from a big company like Rayns. This is my second house with rayns and she is asking me to walk away and not to buy the house. Thank you Majid

View full review

ID

#2133525

Preferred solution

apology and fixing the landscape

New Reviewer

Molly H Bpp Aug 03, 2020

Unethical

1.0

I was interested in a home and concerned with the very tall grass in backyard. After handing over deposit, I visited home several times and asked builder rep to mow grass. After grass was mowed 10 days later I noticed standing water in backyard, a flowing stream 47...

View full review

ID

#2096848

Location

Gainesville, Virginia

Service

Ryan Homes House Construction

Pros

Lay out of the home

Cons

Sales reps lie and misleading

Loss

$11

Preferred solution

Full refund

New Reviewer

Stephanie W Cqa Jul 31, 2020

Sales & Marketing Rep @ Lake Linganore - Hamptons

1.0

The rep was very crass and rushed me along during the walkthrough and when going through options. Ryan Homes, please get someone in there who respects Ryan Homes quality and enjoys spending time with people. You will sell more homes which is a win-win for everyone. One week later I put a contract on a home with another builder in the area who had an experienced and attentive sales rep. Customer service matters.

User's recommendation: Customer service matters.

View full review

ID

#2090754

Preferred solution

Place a different Sales and Marketing rep at Lake Linganore-Hamptons. You will sell more homes.

Style and Design	4/5
Location	3/5
Price Affordability	2/5
Insurance Plans Acceptance	2/5
Staff	2/5

Ryan Homes
Reviews and Complaints

Ryan Homes Overview

Rating Details

Contact Ryan Homes Customer Service