Unclaimed
Ryan Homes
Reviews and Complaints
2.8M
CLAIMED LOSSES
376
TOTAL REVIEWS
260K
PAGE VIEWS
2
ISSUES RESOLVED
Ryan Homes Reviews
New Reviewer
Ryan Homes built my home in 1999. After one year and even before the first year we had issues with flooring, drainage problems and doors. At this time I'm in the process of rebuilding my whole front entrance and around the windows. In doing so finding that Ryan built...
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ID
Location
Cleveland, Ohio
Pros
- Neighborhood
Cons
- Too many cons to mention it would take pages
Loss
$25
Preferred solution
Help pay for my front entry being redone. At this time I'm at 20,000.00 Ryan can at least reimburse 5000.00. I feel that is fair.
New Reviewer
For Public Knowledge about Ryan Homes and How they handle Warranty Repair Claims.
I am a real estate broker and helped clients buy a new home in 2016. The buyers have filed a warranty issue with the house that it was sinking. Warranty people placed a shim on a pier. It is still sinking. They first noticed and it is still occurring, that there was a gap from the baseboard to the floor on the first floor. Its been about a month since the new warranty request was put in and the warranty people have not been out or contacted the buyers to make an appointment. This is really poor knowing that these people paid a high dollar in 2016 and they cannot even make a connection to resolve the issue.
User's recommendation: Find a builder that actually lives up to their promise. They are out there.
ID
Location
Spring Lake, North Carolina
Cons
- No response on warranty repair request for my past client
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerSite Construction work
Writing Ryan Homes looking for work in and on site construction work in the Tri State area Pa,Maryland,New Jersey,Delaware areas
ID
Location
Upper Darby, Pennsylvania
Preferred solution
Site work
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGarbage service
Purchased a new build Aug 2019. Barely used heat since we're in the South. Heater was making noises. Had to hire HVAC company to fix the problems. We were told the unit is a 2016. So I guess it's ok to put a 3 year old HVAC unit in a brand new 200,000 dollar home. Now we have to pay 400.00 to get it fixed. Ryan homes blamed the company who installed it. After talking with Ryan homes, they will not refund our money. My advice, DO NOT buy from Ryan Homes!!!!!!!!!!
ID
Location
Greenville, South Carolina
Loss
$360
Preferred solution
Full refund
Concerned
Issues with transparency about our lot, and misinformation. Got through to nobody and my voicemail got cut off after 2 minutes. Not happy.
ID
Location
Batavia, Ohio
Roofer can not find wear roof is leaking.
Roof been leaking every time we have heavy rain since April. The finishing work is the worst I've ever seen the manufactured hard wood floors wear scratch . Three of the doors would not close. The molding had gaps. what they need is a new project manager. He just doesn't care.
User's recommendation: Buyer Beware.
ID
Location
Kennett Square, Pennsylvania
New Reviewer
Poor Construction
We purchased our house in 2018 and in 2019 they had to come and repair the living room ceiling . It looked like it was going to cave in . Then when you walked upstairs , you could hear the flooring sound like it was moving. Here we are in 2021 and its the same thing!! Also I have puddles in my kitchen ceiling . I was told that I was 2 years and 10 months into my warranty and it would have be reviewed . This is insane . We did not cause any of this . This is repeat issue. I would not ever tell anyone to buy a Ryan home .
User's recommendation: do not buy a RYAN HOME !!
ID
Pros
- So far disappointed
Cons
- Quality
- Poor workmanship
Preferred solution
Fix my issue, the house it not even 3 years old
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerNot good at clean up
I brought a house where I expected to have a nice clean and beautiful yard for my family. Thats not the case I have brushes, plants, and broken trees branches that is pile up in my yard. But nobody in the company want to own it to fix rather then paying someone to come clean it. But all my neighbors dont have this problem at all just me. Why cant someone clean their mess up I pay for a house that already have problems and this is another trying to fence something up and I cant even do that cause someone is to lazy to do that. Im really not happy about this at all
User's recommendation: Nope.
ID
Pros
- Floor plan
- Sales group is nice
Cons
- Landscaping
Preferred solution
Fix the problem
New Reviewer
Rates of land
We testing to buy home mentor ohio and we talked to Jeremy there.. he show us house with 3,94,000 cost and he said we can pick any land without any extra charges.. and after that we went to finialzed the deal for house and he added $40000 for land which one we picked.. and he said other land are free.. so for me it doesnt make any sense to charge $40,000 for land and others is free.. so my concern is we we go there first time to see land and house he didnt mention that about extra cost of any land.. he said pick whatever u want pick.. so that
User's recommendation: Yea.
ID
Location
Mentor, Ohio
Pros
- Home design and area
- Look of the home and layout
Cons
- Final quality
Preferred solution
Price reduction
New Reviewer
Multiple problems with new home construction
Update by user Sep 18, 2021
I was given an additional one year warranty on underground plumbing problem. Trim work and baseboard on vanity repaired.
Wall repair under review. Other outstanding items still pending repair
Update by user Sep 18, 2021
I was given an additional one year warranty on underground plumbing
Original review posted by user Sep 18, 2021
Crushed drainage pipe found under concrete slab caused water shut off and backup Damage to bedroom wall Missing baseboard and trim around bathroom vanity Scratches on vanity top Dent found on bathtub Missing outdoor entry light Loose stones outside on garage walls Detached frame on inside door handle to garage Dirty exhaust cover Kitchen support bar needed reinstallation All this Resulted in grief and moving delay ID
Pros
- Loan officer
- Floor plans
- Location
Cons
- Poor work
- Quality
Preferred solution
Another similar new home construction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Good morning, I am the homeowner of 517 Westport here in Norfolk VA. I am, for lack of a better term, disheartened, furious and utterly baffled about how your service and warranty team operates. This needs to be locked at very closely. When we first moved in, Taylor...
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ID
Location
Chesapeake, Virginia
Pros
- Design
- Location
- Pricing
Cons
- Lack of empathy from customer service
- Service of product
- Cheap products that they installed
Loss
$10
Preferred solution
Let the company propose a solution
Complaint
We live at 3881 Red Creek ct Perry Ohio 44081 Hidden Village Development. We love our ranch home but we were told you get grass planted and we were told it will be starter grass and thats fine but the land scalers did nothing they scraped the surface and planted the grass in rocks.Since weve moved in several other homes have been built and we have watched the landscaper rake out rocks and make these yards ready for grass this is not fair it should be the same for everybody. My husband has been killing himself getting rocks out of our yard he is 63 ..ccthiswajusshamefshameful.ouc.constructio
ID
Location
Detroit, Michigan
I cant get through to a live person
No I never had a complaint. I just did not find where is the number for customer service that is all. Ok thank you bye.
ID
Location
Philadelphia, Pennsylvania
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
Very ridicules and bad experience with Rayan Homes, we having a big problem with roofing. After the rain all the water is going inside the house, water is dripping from ceiling, water in the room floor, water is going down the basement ,Call to Hundred Time Rayan Homes...
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ID
Location
Lansdale, Pennsylvania
Loss
$400000
Preferred solution
Contact Owner will explain matter
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDrainage issues
Original review updated by user Aug 22, 2021
Ryan Homes hires the cheapest of landscapers. It has been a few years, and I am now finding issues with drainage as I start to add flower beds in my backyard, I water laying for days on end due to the poor grading of the property. The neighbor's rain water and sprinklers both runoff to my lawn and settle there for days. I also found a drainage issue under my deck where they ran the rain spout through the deck to drain along side of the house to allow water to accumulate and drain along the crawl space wall. they were out twice to install french drains on the opposite side of the house were water would also settle for days. User's recommendation: Walk your property after rin and when your neighbor waters their lawn.
ID
Pros
- Design
Cons
- Landscaping
Loss
$700
Preferred solution
Let the company propose a solution
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