19 hours before my wife and I, settlement the building project manger contacted me and stated we can’t close due to improper submitting of inspection paper work to the county. I, understand your company builds a lot of hoises in this county so I don’t see this happening.
Also we were not notified of any inspection paper work you were waiting on at the time of our final walkthrough. Also when asked, your building project manager was aware of this situation he advised that he knew about a whole day prior to telling us. We have to move out of the house being sold in 5 days this won’t be resolved.
And I took of for the closing and the move, now this being pushed back I won’t be able to take off. I like some help in housing and to move my personal belongings.
Product or Service Mentioned: Ryan Homes Project Manager.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Ryan Homes Pros: Building home.
Location: 14311 Bentley Park Dr, Burtonsville, MD 20866