
Ryan Homes
Ryan Homes Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ryan Homes has 1.7 star rating based on 182 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Floor plans, Location, So far disappointed.
Cons: Customer service, Willingness to accept responsibility for actions, Cheap products that they installed.Recent recommendations regarding this business are as follows: "Run", "Make copies of ALL repairs and Previous warranty work.", "Use another builder / stay away", "Stay away unless you want headaches everyday", "No recommendation".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ryan Homes has 1.7 star rating based on 182 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Floor plans, Location, So far disappointed.
Cons: Customer service, Willingness to accept responsibility for actions, Cheap products that they installed.Recent recommendations regarding this business are as follows: "Run", "Make copies of ALL repairs and Previous warranty work.", "Use another builder / stay away", "Stay away unless you want headaches everyday", "No recommendation".
Most users want Ryan Homes to offer a solution to their issues.
Review authors value the most Style and Design and Location. Consumers are not pleased with Product or Service Quality and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews












































This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Construction near home
User's recommendation: Absolutely not

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Verified Reviewer |Floor Joists
Preferred solution: To have the repairs done correctly.
Made cheap
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Verified Reviewer |Resolved: My daughter's furnace caught fire in their attic. Had to call 911. Almost burned the house down. 2 small children, second time with furnace problems. Ryan Hines better step up and fix this Asap.
Company fixed the issue and I have been provided with apology. Replaced the heating unit. Fixed the gas leak
- Lack 9f quality control
Tax assessment

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Shower pan incorrectly installed In master bedroom
I was contacted within two days of my post with you.My problem was solved within a week.ThanksDan U.
I am located in Lewes, Delaware
Preferred solution: I would like Ryan Homes to repair the floor pan in the Master Shower. It was NOT installed correctly and is giving way in two areas. THIS IS NOT A WARRANTY CLAIM. THE PAN WAS NOT REPLACED AS WAS STATED BY KATIE IN A VOICEMAIL ON 8-9-2023
User's recommendation: Make copies of ALL repairs and Previous warranty work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Need septic layout from dehec
Company fixed the issue and I have been provided with apology. Gave me info that I needed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I want a zero value because fraud should be zero. My house is on land that shakes from undisclosed quarry blasting. The shake is violent and my foundation cracked and now the frame is cracking apart
Court.
- Pretty for a month until the errors horrify you
- Fraud
Preferred solution: Full refund
User's recommendation: Run

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Complaints
Everything is the same complaints nothing has changed other than I had a Heart attack this week that was brought on from all the stress of buying this poorly made villa. I still am worried about the laying water around the foundation for months it took them 5 months to fix the problem.
The drain issue was before I got there my neighbor moved in last sept and it was like that. I know down the road there will be issues with the foundation. I still dont have a working dishwasher after 7 weeks because the plumbers they hire dont see. To know how to hook a dishwasher up.
My sliding glass doors wouldnt lock because the wrong shim was put in and then the person who fixes slicers told me he didnt have another shim? Its been one headache after another and now its affecting my health and well being. I would love a refund for the villa and move. Ryan homes is the worst builder on the planet by far.
They dont charge you peanuts to build a place but they pay their workers peanuts and end up paying more in the long run because everything needs to be fixed.they painted my lanai and didnt wait for it to dry before tthey turned the sprinklers on that were facing my sliders instead of the grass!
Mike Whitt has not responded to any of my concerns lately. He should not be in his position if he doesnt like dealing with issues.
User's recommendation: Use another builder / stay away

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Horrible
- Too many to tell you
Preferred solution: A builder who doesn’t hire the lowest paid workers Ryan homes are not cheap!
User's recommendation: Stay away unless you want headaches everyday
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Ryan Homes - Ryan Home didn't provide the service for repairs within warranty period
- Poor customer service
Preferred solution: Deliver product or service ordered
User's recommendation: No recommendation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAC unit cost of repairs due to particles left behind during construction simultaneously with duct work installed
Cedar hill community townhomes 21225
1.0
Ryan homes and Property Management People - A/c unit and system inside owner paid repairs tech said resulted by builder and kick up dirt from pmp
Ryan homes and Property Management People - A/c unit and system inside owner paid repairs tech said resulted by builder and kick up dirt from pmp
Ryan homes and Property Management People - A/c unit and system inside owner paid repairs tech said resulted by builder and kick up dirt from pmp
1100 dollars for a new unit to be cleaned because Ryan homes left debris in basement during unit ductwork installation causing issues with parts being overloaded. Pictures and documentation aren't enough.
We are few months past warranty. Tech says dirt in outside coils as well. Kick up dirt from weed eater being used instead of lawn mower to mow our lawn compliments of Property Management people. They argue that other contractors could have been in the home since but no one has !!
Why would they for a NEW HOME! STAY FAR AWAY
- Just over 2 years old ac issues who knows what else money over quality
Preferred solution: Full refund
User's recommendation: Stay Far Away from ryan homes unit is only just over 2 years old
Fire department came out and stated that vent over stove is improperly installed
Resolved: Refund
Company fixed the issue and I have been provided with full refund.
- Sorry customer service
- Nothing good about them
Preferred solution: Full refund
User's recommendation: Don't buy from them, they don't want to refund customers money
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Verified Reviewer |Absolutely awful experience from sales to almost 2 years in
We were lied to about more than you could ever imagine by the sales person here. Unfortunately, it got us in.
Weve had a minimum of 20 people complain about the exact issue in our NEW neighborhood , with the same sales individual.
Nothing was done
We have homes sinking in our new development (the floors are caving in)
There is sooooo much to list, and Im simply too busy. However, please do your research! Ive now had to learn the hard way
My home is new, I complained 6 different times about my vents not being correct. They didnt bother to fix it, so Im now missing a large part of my new ceiling.
Not to mention the health effects that thIs has implied on my family. The last photo is all that needed to by done. However, Ryan didnt care. The vents I paid to have installed are safe & effective.
Ryan needs to install them from the beginning!
We but new homes so we dont have to deal with nonsense! However, it keeps coming
- Appearance of the homes
- Pricing
- Houses are built terrible they hide stuff under other things
- Terrible workmanship
- Dealing with upper management
Preferred solution: I want my missing ceiling replaced , to be reimbursed for 2 days off of work to clean up this mess, to be reimbursed for the correct vents that were installed, and the installation
User's recommendation: I recommend another builder! What pictures I’ve attached are due to Ryan’s negligence
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Verified Reviewer |Leaks and Cracks
LEAKING PIPES in less than 2 months! There are FOUR (4) MAJOR cracks on the wall above my fireplace as well.
Ryan Homes provides only one maintenance repair free of charge. Now I am forced to request the repair and risks any future repairs being paid out of pocket. The only alternative is to have mold in my ceiling from the leaking pipe and that is not an option.
I have only been in my new home just over 60 days. There are so many issues with this new construction, which defeats the purpose of building a new construction.
I have cried so many times. The project manager should have been more meticulous in lieu of meeting an assembly deadline. THIS ENTIRE PROCESS WAS A NIGHTMARE.
Ryan Homes refused to work with me as a current military reservist attempting to reschedule the construction date as I was anticipating my active duty military orders. If you want your dream home, please choose another builder.
Please read all reviews. I took a chance and sadly I regret it everyday.
- Appearance of the homes
- Poor work
User's recommendation: Chose Another Builder
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Ryan Homes will be out 8-24-2024 to repair the shower Pan. Am happy with their response! Dan U