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Ryan Homes BUYERS BE AWARE

Homes sales in the North East MD, a bait and switch takes place. The website Ryan homes offers several models homes for sale. I went to the location with the idea of purchase a home but when I was ready to complete the deal, I was told that I must use Ryan's Mortgage Company ( Points plus over 10,000 in closing fees). The bottom line: They refused to sell me the house if I did NOT use their lender. At the last minute manager told me that I could have the house, using my own mortgage but he would not include the Basement. After that experience my rating for Ryan Homes is "D-" BUYERS BE AWARE
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8 comments
#195802

I just purchased a home that Ryan Homes built back in 2006. The concrete work out front is falling apart.

Ryan Homes blames the previous home owner stating they used d-icier. I investigated further to find out that Concrete experts as well as the ACI (American Concrete Institute) both say that the concrete used at my house was not entrained properly. Bad bad Ryan Homes for lying. Ryan Homes then calls me to tell me I dont know what I'm talking about and there is nothing they can do, jerks.

I asked why concrete sidewalks in my town (at least 30 years old) dont break up the way mine is? Onl;y explanation, Cant answre as to why the towns concrete isnt

#178755

Do yourself a favor. Get you own lender, they are less likely to lend you the money if the house is seriously over priced.

I am sure NVR will try to be more accommodating.

After all, another name for NVR is Ryan Homes Mortgage.

At least talk to a mortgage broker before committing to NVR. I gained a lot useful information after talking to one broker.

#177518

You cant be required to use their lender but you can recieve incentive to do so, this sounds like the case, I just bought a Ryan home and got 4.25% and finished basement. After shopping around the financing, the next closest rate was 4.75 at bank of america. Did you compare the other lenders?

#153796

We purchased Ryan home used NVR financing 2008 in Western New York, had minimal construction defects, which they fixed when we notified them. Overall satisfied.

#134207

I don't see the point on getting upset over the financing part. This is very simple, if you have your own loan you might get a better closing deal and no point or less interest and closing costs.

If you go and use their financing options you get their incentives.

This is everywhere with everything new you buy.Do some homework first before buying a new house, this is big, Do as many questions you can before taking a decision.

Nobody will obligate you to buy something if you are not comfortable. This should be a great experience not the opposite.

#133854

That is 100% correct, if you don't use their financing you don't get the incentives. To me, my own financing was worth more to me than their incentives, however, in NY their current incentive was 1/2 off your first $15,000 in upgrades....no biggie there, I just got the upgrades I could afford.

#132335

I just bought a Ryan home and was told that if I didn't use their financing I would lost $27,000 in incentives. Since I plan on paying the house off after my current house sells it wasn't a big deal to me.

#130735

BS

I just bought a Ryan home and they encouraged me to use my lender if I could get better financing elsewhere!

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ID
#176604 Review #176604 is a subjective opinion of poster.
Location
East Brunswick, New Jersey
Service
Ryan Homes House Construction
New Reviewer

Ryan Homes

I have to say that I am happy with Ryan Homes. I have a blog that is detailing my experience. Go to www.buildingwithryan.blogspot.com. Maybe so many customers aren't happy with Ryan Homes because their cities don't have adequate building inspectors? Our house has been inspected and reinspected multiple times and permits pulled, clearances issued, etc. Their rating with our Better Business Bureau is A+. I encourage you to get the fact for this builder wherever you are going to build with them. And just remember, happy customers just go about living their lives - it's the ones that are unhappy that take the time to make noise.
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14 comments
#359026

I thank's God i didn't do business with Ryan .

They pissed me off.

#307345

Amy - you are either a Ryan sales rep or a complete *** (actually, now that I think of it, the two are mutually inclusive - that means one in the same Amy).

#879698
@PissedConsumer307345

I agree!!

#264938

Good luck posting on gripe sites to try to clean up Ryan Homes hard earned horrible reputation online empty/Amy. It's cheaper than fixing the endless supply of their defective homes.

Who doesn't have products they're happy with, and they look up every COMPLAINT site possible to post how happy they are.

You can put anything here, they don't care. This site is about Google ads revenue. All I'm going to keep getting is 10s of millions in forever lost customers who wisely walked from Ryan Homes.

#264827

If you want legit true facts on over 100 current victims of owning, or during purchase of a Ryan Home, go to this website! ryanhomesnightmare.com

Amy, Your compliments after my own experience ownning a Ryan Homes Home are repulsive, reprehensible, and might I inquire if You are so bold to advertise for Ryan Homes, be fair enough to do the research, go to ryanhomesnightmare.com!

I myself have lived a 10 year nightmare because my Father before he passed away, picked out a Ryan home that I had built for me. Turns out it had a hidden builder's defect, I have documented proof, I even informed Ryan Homes and NVR, and their board of Directors(certified letters), only to be told to just try and do something to them because they have basically an army of Lawyers, no concern for our wellbeing, only threats to try and make us go away by their attempts of intimidation!(Basic summary) I mean I understand liability issues, but seriously, if they were what they boast about, wouldn't they have been the first to at least offer to make ammends for the devastations? Can you spell consciousless? No, not even once: How can we offer to make restorations?

Not once. I got exposed to 7 different types of toxic mold and developed 2 immune disorders, went from finacially secure to having my every root I had worked for and saved, ripped up and am having to figure out how to restore my life. Only with Prayer assistance can I abstain from abstaining from swearing here, which most would fill the page with having my own personal experience to go on. And before You think I am uneducated, Think again, Well educated, *** Laude infact!

Not only are I and my Significant Other still trying to recover our health, and financial ruin, but we get letters all the time now, as we serve as unpaid Advocates for current victims of this Builder( Ryan Homes/ NVR). I wouldn't waste one precious moment of my time reading your \"Compliments\" just as I doubt You will go and read our factual website, and the letters we get on a regular basis.

It must be just Rosey to ignor current facts, because You choose to live in your Glass house. Just hope You don't have a hidden defect in your own Ryan home \"Castle\".ryanhomesnightmare.com ( Just The Facts!) :( :x :upset

#264804

Amy, if You would have had over 10 years of devastation, health repercussions that required you to be on medication for 8 of those years, previously financially very secure, and because of purchasing a Ryanhome that had a hidden defect, as determined by an investigative team from your Home Insurance: You would never be giving props to this unethical Builder, they are not a name to You can trust, they are a Builder everyone should run just hearing their names! Those are Facts, most people happy with Ryan Homes and NVR are on their payroll. :(

#262199

where do you live?

#262198

where do you live?

#205373

@ Jax & @ RyanHomes_I_will_take_a_pass:

that's right, it's "planned" because if anyone has something positive to say about anything, they must be fake, work for that company, or be benefiting somehow from it - I mean REALLY - I couldn't possibly truly be who I say I am

8)

#205351

This is a planned Ryan Homes Ad posted all over the place to counter the bad Internet complaints they've earned.

Buy an NVR product and your buying from a fast food restaurant formula for building homes. Cheap is their priority, and corners they cut just to save a few dollars building have put thousands of buyers through ***.

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ID
#175258 Review #175258 is a subjective opinion of poster.
Location
Toledo, Ohio
Service
Ryan Homes House Construction
New Reviewer

Very Displeased with Ryan

I will like to say I have lived in Kingsridge Rd in Eastern Henrico since June 1, 2008 and very unhappy. It was always an issue, it took about a year to get pavement, we had to drive on rocks, constantly g et service on cars for the unpaved parking lot. Then the builder went bankrupt. Then I then started getting a leak from my master bathroom, this was told to me that it was my fault because I didnt caulk my bathroom... Then just recently my closet fell down, nobody tells you how much can be stored, then once it falls, you can tell they didnt use a stud finder because it was on air, not proffesional at all. Now washing machine *** broke, now I have a flood. So I'm calling customer service and continue to get a voicemail. Less then two years and so many problems, If you can help it, dont buy with Ryan, good name but not quality work, take it from my experience
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ID
#170742 Review #170742 is a subjective opinion of poster.
Location
Richmond, Virginia

They lie about upgrade,cement walls and master bathroom upgrade floor

I build a Ryan home 03 everything went wrong,from ceiling to rotting floor my floor is coming apart,it squeak through the whole house.My master bathroom floor is rotting away,ceiling is also rotting.I would not buy or tell some one to buy Ryan homes again.It is poorly constructed what so ever.The sale person lies about the promotions too.I also had an upgrade on the basement floor and the rough in pipe for the bathroom floor was placed in the wrong position.They also said they would fixed the big gap in the cement wall,but they lie again.
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ID
#169780 Review #169780 is a subjective opinion of poster.
Location
Rochester, New York
Loss
$260
New Reviewer

Furnace to nowhere

I've been in my NV/Ryan home for six years. Our finished attic and half of the second floor was never warm in the winter or cool in the summer. Three rooms had no air flow. We had several Furnace repair guys come out and look at it. Finally the furnace died and when it was replaced they found that the furnace was not hooked up to the duct work on half of our home. The air was just blowing into the attic space. There was no insulation around the pipes. How much money have I been losing. They also tar-papered over the roof vent. There are many other problems that inspectors should have caught but inspectors are worthless.
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3 comments
#792158

Bought our home in 2008 furnace has to be ,replaced and no longer works because the builders from Ryan decided to run our furnace while they were dry walling . The dry wall dust got into the furnace and the gypsum in it rotted out the inside components of our furnace.

This is only one of many things we've had go wrong in our Ryan home.

I will never buy one again. Does any one know of any class action lawsuits against them?

#124847

Just read Blue Bunny 1. Just finished off 2 rooms in my basement...NV did the rest of it when we bought the house in 2001.

Discovered no air flow in the new room....then discovered no air in the entire east side of the house in the basement and going up to the office and living room. Apparently it was never hooked up either...now furnace people are coming in to let me know the cost to rip out the ceilingand hook it up.

#112727

agreed I complained that they should have a quailty program but the rep I talked to disagreed. I think they SUCK and would never purchase another home from them.

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ID
#166660 Review #166660 is a subjective opinion of poster.
Location
Bristow, Virginia
Service
Ryan Homes House Construction
Loss
$508
Homebuyers Why can't all of you get together and sue Ryan Homes, it is obvious from the many complaints that they are doing inferior work. They should be stopped, but it will not happen until all of you ban together and stop them. Bring it to the attention of your...
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15 comments
#2091038

I am in! How do we get started?

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ID
#161846 Review #161846 is a subjective opinion of poster.
Location
Norfolk, Virginia
New Reviewer

Ryan Homes driveway issue not resolved!

Ryan Homes driveway issues not resolved! Some things to think about before you build a Ryan Home....yes, they're inexpensive....but as my 85 year old father still says to this day... "You get what you pay for! " In this case it's true.... I've noticed in their model...They had a "name brand" furnace in their basement...my neighbors and myself have "generic" models in our homes....They claim, in order to keep the cost of their homes as low as they are, they purchase from different suppliers to get the best deal...This example was also noticed with their toilets and a pedestal sink....In the model they showed Crane brand toilets, they tried to install Mansfield toilets and a pedestal sink in my home, which is a lesser grade product...I refused to take the Mansfield product...they then installed the Crane brand after they gave me a hard time...They'll show you one thing in a model, then give you something else in your home! Watch out!!!....... Bad ventilation system concerning the heating and cooling of various rooms.....Some rooms are hot....some are freezing...especially on the second floor....All of my neighbors complained about this issue..... When they were building the house, I noticed they will not put anything that is unnecessary into the construction of the house....If it meets "code", that's where they stop...I wanted "Tyvek" house wrap installed on the outside of my home, I was even willing to pay extra for the product....They refused to install it stating it wasn't required by code in our area... My basement leaked, along with half the other Ryan Homes in our section of the development....Stonebridge Creek in Avon, Ohio....the is a development where Ryan Homes moved into when the housing market went South, to offer an inferior product, at a greatly reduced cost compared to the other homes in the neighborhood....If you do build with Ryan Homes, expect to deal with the problems, and a million excuses why you shouldn't be concerned and never have the issues resolved in the long run... Which leads me to my biggest issue.....My Ryan Home driveway was discolored a blackish gray from an incorrect mixture of calcium when it was poured....a six inch "bubble" resulted at the end of the driveway along with chipping on the surface in various areas about the size of a quarter in about thirty different areas....You could hear and feel the difference in hardness between the correctly poured light colored areas of concrete, and the dark gray areas by scratching a piece of metal along the surface..After having nine various Ryan Managers out....they said they won't replace the driveway....Pick up the Ryan Home Home Owners Booklet, which is a blue booklet....It covers every imaginable situation or problem that may occur to a home , it states they will make repairs at their "discretion" for about 70 percent of the issues that are in the booklet...Which means, they will come up with a million reasons why its not their fault, then, they won't fix the problem....That's how they cover their butt! You may be tempted by the price, attractive sales reps., and special offers to lure you in.....Do your homework...talk to Ryan homeowners.....Remember my experience...Then go to plan "B".....Build with some one other than Ryan Homes...
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1 comment
#1573290

These reviews are very troubling to me as we just signed a Contract with Ryan Homes to build us a house in Stoney Ridge located in Cincinnati, OH. I chose them because my in-laws had their parents a house built from them 10 years ago and they said their experience with them have been wonderful.

I Love my in -laws house it is beautiful and they've only had 2 major issue's in the 10 years steps were out of code which was replaced by Ryan and the kitchen faucet had a leak which was also replaced. I did go look at another sub division which was being built by Fisher homes up the street but visually we could see that those houses were sub par they didn't even have the model home completely finished. Since we have signed these contracts with NVR and Ryan homes it's to late for us to back out without losing our deposit/ earnest money. Hopefully with this being a VA Loan there will be a lot more effort put into it as the restrictions are higher for this type of loan.

One of my sister in laws who resides in Georgia had a house built there and she stated she's stated that she has experienced several problems within her newly built home and it wasn't built by Ryan. On the flip side I have friends who say they will never have a house built they will buy an already built home because the new homes are being built to fast.

The problem I have with that is here in this area the price of a older home and newly built home are about the same so it only makes sense to have a home built. Well our home will be finished in March of 2019 and we are hoping for the best.

ID
#160683 Review #160683 is a subjective opinion of poster.
Location
Cleveland, Ohio
Service
Ryan Homes House Construction
When we purchased our home, we had a choice of communities. We could purchase in Ballmoral, a typically "front load" garage home or we could build in Fallbrook, a "side load" only community with larger lots and an extra cost of $30,000. We purchased the home that...
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6 comments
#1291652

Don't feel too bad, we bought into a gated community of townhouses and townhome condos only to have them put in APARTMENTS. We pay fr a security gate and now we have apartments inside our gates.

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ID
#150663 Review #150663 is a subjective opinion of poster.
Location
Fort Mill, South Carolina
My Bay window (Ryan Homes) shattered. My house is only 3 yrs. old. Ryan Homes said the window was out of warranty. I contacted Patriot Windows they said the same thing. They claimed due to settling the window was not under warranty. My homeowners deductible is $1,000....
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31 comments
#1081316

I have a Ryan's Home built in 2001 here in DE. I have a cracked sash on a single hang window, but I've looked all over the window structure and cannot find the serial number or window manufacturer to order a replacement. Can anyone help?

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ID
#149897 Review #149897 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Ryan homes is a total joke. Do not bother trying to go through their mortgage company for incentives. NVR mortgage is an absolute mess. They never return phone calls and have no idea what they are even talking about half the time. There is always a new project manager....
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7 comments
#1573022

NVR IS FULL OF ****...HOW DID THEY BUILD OUR HOME BEFORE WE WERE EVEN FINANCIALLY APPROVED? THEY ALSO TOLD US THAT OUR INTEREST RATE WAS GOING FROM 5.5% TO 5.8% AFTER THE WEEK WERE SUPPOSED TO CLOSE.

THEY ARE UNORGANIZED, NEVER COMMUNICATES ON A PERSONABLE LEVEL AND SIMPLY SIT AT THEIR DESK AND SEND ELECTRONIC EMAILS AND EXPECT YOU TO SIGN WITHOUT ANY EXPLANATION OF WHAT THEY'RE SENDING.

SO GLAD WE DECIDED TO BACK OUT...THEY CAN KEEP THE DEPOSIT! IT'S NOT WORTH THE HEADACHE

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ID
#147419 Review #147419 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$415
The property and landscaping is a dogs paradise. Ryan Homes and Wentworth Management describe their condos and town homes as luxury living at affordable prices. It appears to be neglected property. There's no assigned dog run or dog park. The residents bring their...
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4 comments
#790993

It's not the builders fault if your neighbor has a dog that uses your yard to go to the bathroom. Pleeeeeaaaaase! Maybe you should put up a fence if it bothers you that much.

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ID
#143062 Review #143062 is a subjective opinion of poster.
Location
Reston, Virginia

RYAN HOMES LIES

I purchased my home a few years ago from Ryan Homes on what they called a premium wooded lot. My project manager even told me there were protected wet lands behind me and my survey even indicated protected woods on MY property. Soon after closing, they all came down for another development. The survey, project manager and sales people are all LIES! They will do anything for a sale! And by the way, if you build a Ryan Home, it comes complete with CARDBOARD MOULDING! Found that out when I had new countetops put in. I will never build another Ryan Home again.
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1 comment
#62119

Get a lawyer

ID
#142061 Review #142061 is a subjective opinion of poster.
Location
Buffalo, New York

Ryan Homes Allows the Salespeople to Lie with no Punishment

The word condo was in the paperwork but they told us to disregard that because it was legal jargon and any home in our township with an HOA was technically a condo. Not true. Now we find out we don't own our land but we maintain it!! 15 people complained to corporate and they pointed out the line in the contract that says not to rely on verbal statements. Don't allow them to explain the paperwork! Get a lawyer to explain it to you!!! They also told some people up the street that their road would soon be made into a cul-de-sac and now they are finding out it is actually going to be extended to a busy road near the highway! This will make their street a short cut to the highway for the whole city and they have small children so they wanted to be on a quiet street. They will do anything to get you to buy.
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1 comment
#92200

They don't allow them to lie, they teach them how if anything. Their sales people knowingly and willingly lie.

Nothing they "say" matters at all.

If we all could wear a wire, and maybe secret surveillance video while talking with the sales staff or loan rep, maybe their word would be worth something. After you're sold they'll straight up tell you, it's your fault you bought the lies.

ID
#137646 Review #137646 is a subjective opinion of poster.
Location
Columbus, Ohio
New Reviewer

Ryan homes still finding fault 3 years later

Ryan homes, a name you can trust. Hah! New to the USA and the housing market we researched and found that in our area oh Ohio Ryan had the least complaints. We signed up and moved on 31st Dec. The house was nowhere near complete. The building inspector would not pass the house on completion day until 5pm. We had nowhere to live after giving up our apt and were sat in the truck outside the house all day. Furniture being delivered had to be left on the driveway. The fridge was even still in the box in the garage while they finished the kitchen. That was the beginning. After moving in we found so many faults that we had builders in every day for a month. Nothing major we thought at the time but lots of annoyances. Ceilings not put into cupboards, vents drywalled over or rooms not vented at all. Furnace in roof space the wrong way round so we were expected to crawl around it to change filters. AC units that had not been connected when it came time to use them. Holes in floors that had been carpeted over. Windows that leaked, Garden that kept subsiding in rain. A window put where they should have been a floor to ceiling stone fireplace, which we actually prefer now!! And, the icing on the cake, when I had the back garden surveyed to estimate for landscaping I was told that the driveway had been poured onto the next door plot. We had to have the whole driveway dug up and moved 12 feet over thereby losing most of our front lawn and we are still fighting in court for compensation. If you look at the house from the front, it looks symmetrical but look closer and you can see that the shutters on one window are narrower. On asking the builder he told us that the house had been poured incorrectly and that the front is off centre. Nothing can be done about it now but we have lost 2 feet of dining room. Again, still being fought in court. To be fair to Ryan, their project manager at the time for our sub division did ensure that the majority of the faults were corrected in a timely manner, but for a house bought for over $500,000.00 it is a mess. I would never buy a new house from anyone ever again in this country after this experience. Pre packed on a low loader like flat packed furniture with workers who are not time served and then a mortgage which is over the top and cannot be refinanced because of the recession, we are left with a white elephant that is lovely to look at, but a nightmare to live in.
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3 comments
#1003120

Clearly you have the HighGrove and so do we. Until last night we didn't even realize the ceiling had a furnace in it.

Well, until it began leaking real bad!

Major ceiling damage and this is a holiday weekend… we will be reaching out to Ryan. It's sad as heck!

#90754

I would say the issue is standing behind your product and having a system in place to ensure quality construction in the first place....not illegal immigrants.

#51531

if you buy a house in this country again? I certainly don't. If companies would stop using ignorant illegal aliens then a lot of these issues would cease to exist.

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ID
#136813 Review #136813 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Service
Ryan Homes House Construction
Loss
$520

Ill mannered marketing staff

We were looking for a Single Family Home in Kirkpactrick Farms, Aldie VA.When we had made our mind to buy the house, we started negotiating the price but we were told that unless we are willing to sign the contract, they will not negotiate on the price. For them, negotiating on price before entering into a contract was shear wastage of time. The exact words they mentioned were " If you are looking for *** price then its wastage of your and our time.If you're willing to sign the contract, only then we will talk about the price." The way they communicated was so impolite and uncivil that we had to leave their premises there and then. So Beware of the unpolished and poor staff of ryan homes.
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2 comments
#57774

I am in Sales and I could understand why the rep would not want to get into negotiating without knowing if the customer was serious. I deal everyday with people who are time wasters because the are just looking for a "Good Deal" and are not looking for the product they really like and will enjoy.

They walk into my store and leave the door open walking right past me. They demand to have their questionsed answered but are unwilling to answer any of my questions.

After agreeing to a price they try to negotiate again. I could see the sales person being short and to the point.

#53370

I looked at a Ryan home the other day and this is what I found. The service rep did not know her stuff .

She gave us wrong info. The model displayed showed all the optional features. Take away the optional features you then have a square box with a garage. there was a patio out back.

it was not level at all. In fact the left side was 6 " higher then the right.

the steps slanted down. not safe!

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ID
#136310 Review #136310 is a subjective opinion of poster.
Location
Herndon, Virginia