Ryan Homes Reviews and Complaints
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2
ISSUES RESOLVED
301
TOTAL REVIEWS
$2.4M
CLAIMED LOSSES
$34K
AVG LOSS
240K
PAGE VIEWS
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Cons
- Willingness to accept responsibility for actions
- Customer service
- Lack of actions taken to correct issues after contruction
Pros
- Floor plans
- Location
- Look of the home and layout
Customer Service Depends... | Ryan Homes review
So, we bought a townhome in Northern VA, and initially we could not get any services completed. Our project manager stopped responding to our emails, phone calls and texts. I was one pissed consumer. However, we had another service provider showed up who actually listened and resolved all of our requests in such an efficient / professional manner. What I would say about my experience with Ryan Homes is that, it really depends on who your service supervisor is. We got lucky, and our supervisor really came through for us. At this point, I have to say I am a pretty happy customer.
1 comment
Review
Ryan Homes - Basement Review from North Ridgeville, Ohio
Our home is 11 years old ( Ryan Homes ). Home warranty for leakage is one year. The company line is shrinkage is common and these type of leaks are acceptable. I was told they didn't waterproof basements until 2009.( company line was that this was industry standard at the time) This is our 4th wall repair. No Goodwill $200 to have repaired this time.
Featured
Review
Just bought a Ryan Home. Their homes look good until you start living in them then you realize that they use cheap, shoddy materials in everything they do. My shower basin did not drain. Water laid in there after a shower. They refused to fix it. Water accumulated...
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1 comment
Why did you buy it?"..?.???????
Review
Service
Ryan Homes House Construction
Tags
Custer Service at the SALES point STINKS | Ryan Homes review
I had a contract on a Condo in 2013 and Ryan failed (Ryan admitted a huge mistake) but was unwilling to offer any reasonable compensation for their error. Since Ryan had my deposit and plans were already in progress on our end, we were basically STUCK. We agreed to purchase another Condo but the additional wait of 7 months caused considerable expense and heartache. At the time we had to make this difficult decision, I felt was not asking for much but Ryan replied with an almost instant "NO". At the time of purchase make sure you are comfortable with Ryan as your because dealing with the upper levels of sales management is very painful. It is like pulling teeth!
Review
Reason of review
Poor customer service
Loss
$6000
Preferred solution
Let the company propose a solution
I've been trying to get in touch with Ryan so I can buy (out of warranty) a patio screen door. We bought a new Ryan home in 2001. . I've bought an Anderson and universal and neither slid well. Out of four numbers I called only one picked up and told me that patriot...
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2 comments
Did you ever find the tile? We to have some cracked ones in the kitchen. We built in 2007
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Review
Pros
- Floor plans
Cons
- Info
Reason of review
Damaged or defective
Preferred solution
Take out tile and replace with another material...possibly wood in family room. Let me know where I can buy a new screen door
Unsafe Homes Review
Ryan Homes is the worst corrupt disgusting builder. They commit fraud and make our kids sick and build the most unsafe homes.Please for your health, your safety and your own peace of mind do not buy a Ryan Home. You will regret it!
Review
Cheaply Made Homes Review
Ryan homes are liars! They make everything sound great! I've lived in this home for 2 yrs and these are the cheapest built homes I've ever seen! They are a rip off ! Go to Ryanhomesux on Facebook and you'll see ! I think everyone should get together and file a civil suit against them!!
Review
I bought a Ryan Home that was only a couple of years old and still covered under the builders 3 year warranty as well as the 8 year structural warranty. About a year after the builders warranty expired, I came home to find my basement full of water. I called in the...
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Review
Defect in Ryan homes construction
I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a window costing @237.00. the window cracked as it was std glass sachet in an under size frame. the compression caused the crack. 2nd window frame has frame cracked all 4 corners. A 3rd half crescent glass has white paint splash all over in the inside of double pane Genesee glass. Ryan contractor told me that there is nothing he can do. as they got sealed framed window from factory. and it is over one year old. COULD SOMEBODY HELP ME. No call from Ryan home district mgr yet????.May God help us.
3 comments
Review
Reason of review
Damaged or defective
Loss
$25800
Tags
Stay away!!!! These guys will lie and tell you everything will be okay when it's not okay. You better demand everything be on paper or stay away! There are sooooo many hidden costs and fake incentives they tell you about that you won't find out until after signing your...
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1 comment
WELL IT FELLS GOOD TO HEAR THAT OTHER PEOPLE KNOW THAT THE OWNER & GROUP ARE THE BIGGEST SCAMERS AND LIERS THAT IVE EVER HEARD OR SEEN..I WAS WITH THE OWNER FOR 7YEARS ALL THIS TIME I KNEW HIM AS A MAINTENECE MAN FOR APTS.. WE GOT MARRIED 5 MONTHS LATER HE BAILS OUT BY SAYING HES GONNA GO SLEEP IN HIS CAR..THEN I FIND OUT HE OWNED ALL THE APTS THAT HE SUPPOSLY WORKED AT AND HE HAD ALL HIS LITTLE TRAMPS LIVING THERE 4 FREE JUST MAKING *** ALL DAY..THEN I FIND OUT THAT HES 1 OF THE RICHEST MEN IN AMERICA..
HE NEVER SPENT A DIME ON THE KIDS AND I..
NEVER HAD FOOD AT HOME HE OWNS HALF THE WORLD BUT NEVER SPENT A DIME ON US BUT GIVE ALL THESE LITTLE 15 TO 18 YEAR OLDS BMW MERCEDES HOMES.. AND WAS TAKING ALL MY MONEY TO GIVE TO THESE LITTLE GIRLS..HES BEEN MARRIED 32 TIMES 2DEVORCES..PLUS CHILD TRAFFICING..REAL ***
Review
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Was this by chance in Aldie, VA? We're looking at Loudoun Crossing, though feeling more and more skeptical as we read through the negative reviews.