Ryan Homes
Reviews and Complaints
Reviews Chart
$2.4M
CLAIMED LOSSES
326
TOTAL REVIEWS
250K
PAGE VIEWS
2
ISSUES RESOLVED
Stay away from Ryan homes!
Wow! I just read a post below that their windows were changed due to a wind shear rating! We were told the same thing...we live in Cecil Co & Ryan homes pulled out & didn't even finish our development. Have had some minor issues with the house, including the whole basement flooding due to the sump pump being wired wrong. This happened 7 months after we moved in. The only reason Ryan fixed it is because we live right across from the model home & threatened to put a sign in our yard saying "Don't buy a Ryan home". Someone from higher up called us real quick. Overall, they lie like crazy & I wouldn't buy a Ryan home again. Buyer beware!
ID
Location
Elkton, Maryland
Misled me on amenities
I bought a Ryan Home near Williamsburg, Va. summer of 2006, to be built by August, 2007. They made their deadline....barely. My complaint is that to "trigger" the sale of the home, the Ryan Homes sales person told us not to build a 3 car garage because,"We have a place to park boats". It's 2011 and there certainly is no place to park boats. Other lame promises: "We will have a swimming pool and a swim team". We FINALLY got a pool in 2010, but it's not configured for a swim team. They also told me the pond in front of our home would "have a fountain in it with nice landscaping around it." It was ALWAYS designated as a "dry pond" we found out later.
ID
Location
Williamsburg, Virginia
You get what you pay for
ryan home is a low coast builder ever thing they use from cheap materials to very cheap labor thats y they sell homes for so cheap a good builder cant compete with them. thats y there homes fall apart . build the same kind of house you have with a good builder it will coast you more but you wont have any problems and the value will always go up verses trying to get your money back or even lose money so be smart and god bless and if you do build with ryan keep your eyes open from start to finish of construction and make sure theres a good inspector on the job inspecting every thing
6 comments
ID
Location
Dallas, Texas
Service
Ryan Homes House Construction
Poor workmanship and no quality control
Will just state the facts: House not centered on foundation. Every wall had at least four major flaws. Driveway had to be replaced. Spacing issue's with wood floors. Upgraded cabinets are of same quality of stock items. Project Manager had no knowledge of construction. 75% of the windows had to the drywall removed and replace because of curves. Tapping and mudding is the worst I've seen. You can see every tape line in the ceilings. Lighting fixture had very large hole behind them, I guess if you don't see it's not a mistake. All the walls bow. Have been the house a year and 2 months and still finding issue. Ryan has so called fixed some issue, but will quickly bring out the housing code's to say, well in with in 1/2 in. I would recommend, if you are going to have a house build don't. Find one that is a least 25 years old and fix it up. At least when you paint a wall the line will straight between the wall and ceiling.
2 comments
ID
Location
Washington, District Of Columbia
Service
Ryan Homes House Construction
Poor craftmanship
my wife and I live in a community in Dover Delaware built by Ryan homes and I tell you my 5 year old son could have built a better house. From the outside it looks beautiful but on the inside there are so many flaws in this house its crazy. this house is just a little over a year old and base boards by the stairs are coming away from the wall. the wall line itself is crooked in some areas and it is very poorly insulated. There are no options for better insulation like spray foam to better insulate the house and there several cold zones in the house as well. I strongly recommend that none under any circumstances should buy anything with Ryan homes name on it or anyone affiliated with them.
ID
Location
Philadelphia, Pennsylvania
Buyers fault
The problems with Ryan Homes (which are many and pervasive throughout the company) are almost as much the buyers fault as Ryan's fault. Every person on the planet knows that Ryan encourages dishonest sales practices, uses the cheapest building materials available (Patriot windows as an example) and untrained tradesmen (they show up in unmarked vans looking like they just came off a weekend of hard drinking). People are buying these homes because the homes are large and inexpensive. As the saying goes – "you get what you pay for". What makes someone think that one builder can build even a marginal quality home at 30% less than the market price for good quality homes. Buyers undoubtedly read the complaints but go with Ryan anyway hoping their experience will be different (it wont). Companies like Ryan and Maronda Homes have forced smaller good builders out of the market so consumers like me are forced to wade through the reams of *** homes for sale to try and find a decent house (there aren't many built in the last 20 years). I hope that the roofs cave in on every person who has a Ryan home built so the Ryan communities can be bulldozed over and a decent builder can come in and start over. It's as much the buyers fault as Ryan's fault – use your head.
6 comments
ID
Location
Wexford, Pennsylvania
Service
Ryan Homes House Construction
Loss
$200
Ryan Homes Does not care about buyers AT ALL
These people saw me coming a mile away. I was vulnerable and they used it. It was VERY VERY apparent that I COULD NOT afford to buy a home, however, these *** needed the sale so bad that they didn't care. After I was DENIED by NVR they wanted me to go to lender after lender, meanwhile my credit is only getting worse and worse. It took the threat of my lights to be turned off, and the threat of eviction for me to stop the purchase of this home. After borrowing money over and over again, I'm still in the hole and fighting to get my money returned that they were well aware I had no business giving up. This company has no care for anyone at all, if they did, they would have told me up front instead of telling me I could afford it only to deny me later...Don't trust them, they put the pretty and personable people out front for a reason.
6 comments
ID
Location
Dundalk, Maryland
House
they lied. pure and simple they told me they never back out of communities yet when the going to got tough they left. left thier homeowners high and dry, they did what was best for them. I will etell you now do not buy a ryan home. They will lie to you. this was not just economy. they dumped this neighborhood. I believed in them and they lied. Do not trust them. Do not buy in ANY neighborhood that is not completed by Ryan Homes. They told me when I bought they saved communities .. bull they through us under the bus.
ID
Location
Charlotte, North Carolina
Liars
told me they never back out of cummunity .... they did and left many standing with 500k houses and now cannot sell them. they backed out when going got tough . they watch out fo themselves. i would never do business with them again . be wise dont buy. you will loose money. they hire great saleman that will lie to your face. sell their soles to satan to get you to buy a house. if it comes to good of community or the good of company your done. they will sell you out in heart beat. they abandoned this community and it was one to the premier communities.
2 comments
ID
Location
Charlotte, North Carolina
Dont trust
they told me we never leave a community they did mine and now were screwed.i will never buy a ryan home and neither should you. they told me all brick community ...lie.... tole me they would not leave community ..... lie ... nothing but lies when the going got touch they got going. they lie to you about thier promises, they told me we save communities .. through us under the bus. do not buy. do not buy. they cannot be trusted to stay. they will tell u one thing and do another. they will tell you what they must to sell a house. promises promises.
ID
Location
Charlotte, North Carolina
Service
Ryan Homes House Construction
We are in the process of buying a Ryan Home and we feel duped. When we first went in to look at lots we were told we could build any model on any lot. We picked a lot and even put down a deposit to hold that lot. We were then told that we could not build our model...
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2 comments
Run..Run..Run as fast as you can from Ryan Homes. If you think what you are going through now is an issue just wait...I have a Ryan Home and have been in it for 3 years now and I'm still having problems that are costing us even more money. Run...Run...Run as fast as you can!!!!
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ID
Location
Holtsville, New York
Ryan Homes does not build quality houses
I have found that Ryan Homes uses the poorest grade of materials that they can find and they are not honest with their home buyers. I have caught my project manager in numerous lies and they try to give you poor quality, hoping that you will not notice and say anything. My project manager lied to us about the order of our yard being put in, and then the landscapers used (without my knowledge or consent) our hose to fill up his 500 gallon hydroseeder. Our project manager also promised us that the pipes and sewer caps in our yard would be buried, but he reneged on that as well. I would not recommend this company, especially in Avon, Ohio. My friend built a Ryan Home in North Ridgeville and her experience was better. Do not gamble your money with this builder. Use another builder.
3 comments
ID
Location
Chicago, Illinois
Loss
$214
*** placing of garage in front of house
A Ryan Homes ad in today's Phila. Inquirer shows a 2-car garage approached in the front of the house, with what appears to be two rows of bushes planted in front of the garage, with no hard surface in front of the garage. It's absolutely *** and silly. Further, the garage takes up about half of the front of the house, and with the entrance, it takes up about 70% of the front. Assuming that an owner would want to remove the misplaced plants in front of the garage, how in the world can you do any landscaping when you have only about 30% of the front available, all on one side of the front face? Homes like this have the potential for beauty, but when the the garage entry is in front their beauty is spoiled. Garages would be best if placed as a separate building in the rear of the property. If builders include the garage as part of the building to try to make it look like a big house (They must think they're fooling people.), the garage should at least be put at the back of the house, with the entrance on the side. Often people use the garage or part of it for storage; when the door is left open, the sight is usually far from neat or attractive. Often, they make a room out of the garage by removing the garage door and walling up the opening; this often looks strange or ugly, because it never matches the construction material of the rest of the house. Further, if all or many of the houses have garages in front, people park their cars on the driveway in front of the garage (or its converted room) and the street begins to look like a damned used-car lot. If builders think they must make the garage a part of the house, they should do themselves, their potential customers, and the communities a favor and put the garage in the back and its approach from the side – for greater beauty, better curb appeal, better street appeal, and better neighborhood appeal. My friends and I would never buy a house with the garage in the front. Builders should keep no-car clutter in mind, even if they have to make the building lot a little wider and less deep. I couldn't send these comments direct to Ryan Homes, because they don't have their email address on their website. Maybe you can forward this to them.
5 comments
ID
Location
Philadelphia, Pennsylvania
Service
Ryan Homes House Construction
Never no one their
They have new constuction in Hardyston nj,and their is never no agents their to show the homes even thou the sign says some one should be their!The seem to hire realtors from hours away,not good work ethics,lazy no show agents!!!!We liked the homes but can never get in to view them.Called a local realtor and he was nice enough to come and try to help us,but was unable to reach an agent,the office told him they dont give their cell#s out,Ryan homes should have hired him,so we are moving on,you stink!!!
ID
Location
Denville, New Jersey
Ryan Homes BEWARE
Absolutely the worst home I have ever owned. Cheap fixtures, poor trim, barely acceptable construction methods, I can go on and on. My house is poorly insulated (bare minimum)my gas bill is crazy in the winter. No wall is straight they had to redo everything. The plumbing doesn't line and nothing is normal stuff you can get a supply store so repairs are a lot of fun. You must have a home inspection done and make sure they fix everything before you move in or you will get stuck. Their warranty people break and damage things when they come in to make warranty repairs. It has been a nightmare dealing with these people. The sales people lied about everything including trim and appliance upgrades . Do yourself a favor and don't buy from Ryan Homes
6 comments
ID
Location
Baltimore, Maryland
Service
Ryan Homes House Construction
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Ryan Homes will destroy and lower the value of good neighborhoods. Our community had vacant lots amongst custom homes so Ryan purchased them.
Ryan then proceeded to build very cheap houses. They put homes which are mainly comprised of vinyl siding (brick front) amongst homes that are entirely brick.
The interior of the Ryan homes have no trim work, cheap carpet/cabinets/counters, and no landscaping. The ethical values at Ryan Homes are truly lacking...it's all about the almighty dollar in their pockets and is at the expense of others.
That's all Ryan sells, "Square Footage" - big cheap boxes at below market rates. Ryan Homes will never put value in your pocket if it takes money out of theirs.
I've been in my ryan home for 1 year. The mexicans fixing our roof said they were told to originally not put flashing around the chimney to save on cost.
Now we have leaks coming through the drywall in our master bedroom, greeaaattt! They supposedly fixed this problem by breaking down the chimney and putting flashing in. All other Ryan houses in our community got the fix too.
Was flashing left off the rest of the roof? New Albany Ohio
All of you who think that you can get the same square footage ( with the same quality) for less than the current industry rate give me a call. I have a bridge to sell you.
You are the same folks that believe that an Audi and a Ford Focus are of the same quality because they both have wheels.
Ryan sales? Ask another broker if they will show you a Ryan home?
I agree Ryan Homes is a subpar builder with good customer service, but *** poor quality and bandaid approaches to fixing problems. Advice look elsewhere you probably won't regret it.
We purchased a Ryan Home less than a year ago. Since it was our first home purchase, we were ignorant of what to look for, but we did have it inspected.
Now, less than a year later, all the walls are cracking in every corner and every tape strip, the caulk has pulled away from the walls, the cold air blows in around all the baseboards, and the poor quality is showing everywhere.
I would NOT recommend a Ryan home for anyone if you can afford a better quality one! It will cost us twice as much to re-do everything that is falling apart!