Anonymous
map-marker Waldorf, Maryland

Nightmare with trying to get the Home I was purchasing built

I was suppose to have a home built in Waldorf, MD in one of there developments, they don't know how to tell the truth, there sales agents try to cover there *** when you catch them in a lie. After 4 months of waiting, there has still been no movement on my home, and now I am walking away from the deal and will not be purchasing from them. You can not tell me that in June I signed a contract with the next ones selling, but 4 months later the 6 unit was getting started and my section got bumped which will make it 8 to 9 months which is not acceptable, when it would be finally ready. It is not worth the headache anymore, will be looking for another home this weekend!!!!!!
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Cons:
  • No ownership of mistakes
Reason of review:
Problem with delivery

Preferred solution: Full refund

1 comment
Guest

I am going through something similar. I would like to ask for more details. Would you mind if I emailed you?

Anonymous
map-marker Macungie, Pennsylvania

Ryan Homes - House Construction Review from Macungie, Pennsylvania

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Paper thin walls, incomplete work, Windows "thin" , Model home much nicer and better built and manicured, sales person not fully forthcoming with much needed info, slow phone response to issues. Base paint quality "horrific". Excuses excuses excuses.
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Reason of review:
Bad quality
1 comment
Guest

i live in NJ my home was built in 2000.,I am the 2nd owner, the home was sheet'd on the exterior all around with cardboard yes cardboard they stapled it to the 2x4s with a staple gun. and all the homes in nj were built the same.

by Ryan Homes, NVR. This was apparently approved by HUD so they went ahead and built with it. Leaks from behind the windows, siding etc. A nightmare,walls shake with wind storms as well.

even if your home is still covered under warranty they will tell you its approved by HUD.. this is how they got away with it. Government protection!! you basically have to take them to court and show cause that its a structural default.

hopefully a judge will see this. and know even if the government ok's a product to build with doesn't mean its right!!!

P.S. before buying a Ryan/NVR Home have your home inspector pull the siding to make sure the home is sheet'd with ply wood!!!!!

Anonymous
map-marker Ashburn, Virginia

Bulk Furnance Buy Plus More Issues

Ryan Homes - Bulk Furnance Buy Plus More Issues
Ryan Homes - Bulk Furnance Buy Plus More Issues - Image 2
Ryan Homes - Bulk Furnance Buy Plus More Issues - Image 3
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Ryan Homes - Bulk Furnance Buy Plus More Issues - Image 5

I have a 2 story home built in October 2003 with a move-in 2004 FEB. For 12 years we have had a noisy furnace at the air intake.

We were told it was normal because of the size of our home (3280 sq ft). We always had to turn the TV up when the system was running or completely turn it off to enjoy a conversation. We accepted that, even though we had two systems. As it turns out our system at the 12-year mark failed 15 April 2016 and we had the system replaced.

We were informed that the size of the system Ryan Homes installed was by no means the right size. It was a 50,000 BTU when it should have been at least a 75,000 BTU. I installed a Lennox 90,000 BTU and it does not make a sound and I have save $50.00 on my utility bill every month so far! Think of the wasted energy Ryan Homes cost me!!!

The Heat Exchanged cracked from being over worked - a danger of CO2 poisoning. I will warn new home buyers to make sure Ryan Homes Right-sizes your system!!! I also have had issues with the cheap Patriot windows they installed and of course it was after the 10 year warranty! The crank is broken - no replacement available; and Window Seal bulging out!!!

Last but not least the are many areas close to the driveway where I cannot grow anything! The rocks were never cleanout and proper levels of dirt put on the ground. I never realized this until a neighbor told me about their yard!

I DO NOT RECOMMEND A RYAN HOMES!!! I WILL DO MY BEST TO ADVERTISE THE ISSUES I HAVE, EVEN TODAY 12 TEARS LATER!!!

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Reason of review:
Bad quality
1 comment
Guest

my home is less than a year and a half. I have a bare yard with deep crevices, unscreeded rocks, stones and construction debris but NO grass.

Ryan Homes told me I did not water the area enough.

they have. yet to tell me the name of grass seed that will grow under the circumstances.

Anonymous
map-marker Saint Petersburg, Florida

Ryan Homes House Construction Review

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Ryan Home Builders build cheap cheap townhomes!!!!! DO NOT BUY YOU WILL BE VERY VERY SORRY YOU DID!!!!!
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Reason of review:
Bad quality
Anonymous
map-marker Hagerstown, Maryland

Planning Agenda 21 Communities

Almost bought a 10 acre Ryan built house with small barn and fenced in pasture in Ryan planned subdivision, was ready to make offer, until we found out, can't have any animals but horses, can't fire any weapons (including BB guns) can't have a UTV, can't hunt.....etc. These builders are communist agenda 21 community builders. They buy up huge tracks of good land, sub-divide it, and then place deed restrictions and HOA's to turn it into a nice little communist community. If your thinking about buying a home in one of these subdivisions, don't, you'll never really own it, it's really just a giant scam to take your money in return for government housing.
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Reason of review:
Bad quality
3 comments
Guest

Wow, they seem so nice when I called in reference to having a house built.

Guest

some people don't want to have a horse next to their house or have someone shooting a gun while their kids are playing outside. same thing with people flying around on 4wheelers...

Guest

Perhaps you should purchase a home in Hampshire County, WV. Bring your animals, guns, and ATV's. They are of like minds with you.

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Anonymous
map-marker Chesapeake, Virginia

Ryan Homes House Construction Review from Chesapeake, Virginia

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If I could give Reunion Town homes no stars, I most certainly would. This process has been a catastrophe from the start, and I wish I had known what I know now, before my husband had signed the papers.

My husband and I signed the paperwork March 10th, of 2016, and hadn't really had any problems with the process. My husband doesn't have the best credit in the world, and we were going to try to bring it up before closing the deal. We found out when we went to the Loan Officer that currently he does not qualify for a loan, due to some debts that needed to be paid off. Fast forward a few weeks, and we are told that we have to make a flooring appointment, along with an audio/electronics appointment as well. We found out at our flooring appointment that we couldn't make any changes to the townhouse, much to our chagrin. We picked out the selections for the audio and video options that we wanted in the house, and we got on with our lives, until recently.

My husband and I have decided to part ways, and one of the things we were concerned about was the townhouse. Financially, my husband will not be eligible for the loan by himself, seeing as he is an E-3 in the Navy. If he and I separated, he would no longer make BAH, and would have to live either back on the ship, or in barracks as per Navy policy. My husband and I, even though we are separating, are still amicable with one another; and today, while he was on the phone with Ashley Green, I could tell that he was getting upset and was distressed. I asked what was going on, and he told me the situation. We tried explaining this to Ashley Green, who is the sales representative, and that we were no longer interested in buying the townhouse, simply because he could not afford it if we separated.

Today, May 1st, 2016, my husband received a phone call from Ashley Green, who promptly told my husband that they had transferred us to another building lot, and that he needed to sign some papers in order to finish the process. Ashley also told my husband that he needed to provide her with official separation papers, declaring our intent to get a divorce. Now, after doing some research, Virginia does not award legal separation papers to couples that decide to do so. After hearing this, I honestly was so disgusted with Ashley that I didn't want to keep working with her or anyone at Ryan Homes - Reunion. But wait, it gets better.

After I tried to civilly speak to Ashley about our frustrations, she got very nasty with my husband and I. Because my name is not on the loan or on any of the paperwork, (minus the title/deed) I guess I'm not supposed to have a say in anything. Ashley essentially told me that because my name isn't on any of their paperwork, I had no business in what my own husband and she were talking about. She continuously cut me off after I tried to explain to her that he and I were going through a rough time, and that we were getting upset because all she cared about was getting her commission from the house sale.

At this point, my husband and I were getting frustrated with Ashley Green, because no matter what he and I had said to her, she insisted that he was still eligible for the townhouse, and would be able to pay for it without his BAH. I was also starting to get frustrated and visibly distressed, because Ashley Green kept insisting that we were wrong. She told us that everyone in the military gets BAH, no matter their rank or marital status. When my husband and I tried to contest this, Ashley referred to a website, stating that the BAH policy is common knowledge. She told us that we were wrong, and that she had multiple single E-3's in the community who were able to buy the house and make the payments just fine.

For nearly $260,000+, we are being treated like ***, not getting the home we wanted, and everything is about the money. I would rather lose the $500.00 earnest money deposit that we gave them, than be forced to own a home that neither he nor I want anymore, and that he can't afford. Screw this place, save your time and actually invest in a company that cares about its client's wellbeing and happiness, such as Chesapeake Homes. I wish we would have seriously looked into them before all of this mess.

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Reason of review:
Order processing issue
3 comments
Guest

Are you an ***? Maybe you two should have thought about that before purchasing a $260,000 home with e-3 pay, and unstable marriage, and bad credit... This does not reflect poorly on Ryan homes at all!

Zakary Ecm
reply icon Replying to comment of Guest-1266027

You are in legal violation for sharing personal information and as a representative of Ryan Home and/or NVR mortgage (which is the same), you lack professionalism and only reinforces the lack of integrity

Guest
reply icon Replying to comment of Guest-1266027

YES, this is not the right way to treat anyone!

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Anonymous
map-marker Saint Petersburg, Florida

Ryan Homes House Construction Review

Lawsuit on guaility of construstion. Report to Channel 8 on "YOUR SIDE" of quailty and constrution. A list lonnnnnngggg of neighibors!! NO HIDING THIS!! I WILL contact Channel 8 and attorneys. Infiorior construction and POOR QUAILTY MATERIALS!! I WILL SPREAD THE WORD... NOT TO BUY RYAN BUILT TOWNHOMES/HOMES!
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Reason of review:
Bad quality
Anonymous
map-marker Nashville, Tennessee

Air conditioning unit

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This is aggravating because we have been dealing with and trying to fix this issue for 15 years+ as if it were our fault.

We just had the air conditioning "specialists" leave our home and they have determined the installation of our unit and the piping to go with it is incompatible. the unit that was installed is too small for the size of the home. that we should have had two units installed. we have struggled for the last 15 years trying to get the temperature upstairs to a comfortable level. it is freezing in the winter and heats to 90+ degrees in the summer. Ryan homes I believe is privy to the short cuts they take when building homes. several years ago we had to replace the floor to the entire second level (the ice maker hose popped off of the back of the refrigerator... overnight)- when the installers pulled up the carpet, linoleum, and hardwood- they saw that Ryan homes did not install the black layer (underpayment) under the hardwood.

The plumbing is absolutely horrible.

We are looking to hold Ryan Homes accountable and need information on how to go about it. If anyone has any helpful information we would appreciate it.

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Loss:
$30000
Cons:
  • Lack of actions taken to correct issues after contruction
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous
map-marker Rochester, New York

Short Review on July&nbs-04:00;14,&nbs-04:00;2016

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I bought my home from ryan home and they used the cheapest materials thd windows are *** and it is not insulated properly i live in a ice box because thsts how its cold in the winter
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Reason of review:
Bad quality
Anonymous
map-marker Fort Mill, South Carolina

A/C

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My house was built in 2008 bought my house in 2010, since the day we moved in I have had trouble with the downstairs AC unit, it would not come off the downstairs floor, sometimes during the summer I would have a repair at least twice during the summer. Yesterday once again the unit would not cool off the downstairs, call for repair and was told that my compressor was shot and they were unable to find the leak so it would be unwise to repair the compressor, so now we have to replace the unit.

These are not inexpensive homes and I hate to say it but Ryan homes put poor quality AC units in our homes this is my opinion, I've had several of my friends state to they've had to replace one or both of their units. If I were asked to buy a Rayon home today, I would say NO, it would be a cold day in *** before I lived in another Rayon home, My AC only lasted 8 years

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Reason of review:
Poor quality of AC
Anonymous
map-marker Nottingham, Maryland

Massive hole dug in community space left there for 4 months now!

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Ryan Homes - Massive hole dug in community space left there for 4 months now!
Ryan Homes - Massive hole dug in community space left there for 4 months now! - Image 2
Fieldcrest Community: upon completely of our development, the open space was seeded & all was well, Then after 2 weeks, a massive 100'x150' ft. 2 ft deep hole was dug with broken boards etc. littering the hole. This has now been 4 months & neither the HOA or Fieldcrest will do anything about it. HOA says its devopers fault, HRV can get no response developer, I have now learned the hole was to bury rocks from phase 3 however they have decided not to do this so the hole just sits there!
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Pros:
  • Its a good home
Cons:
  • Giant massive eyesore hole in the ground
Reason of review:
Bad quality

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Riverview, Florida

Poor Response from Warranty and Poor workmanship

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I have been trying to get my first floor tile repaired since April, William Ryan has used cheap labor to do the tile work in my home, I paid almost $11,000 for the tile on my first floor, it is missing grout throughout and floor is stained, the bathroom wlla tiles look like a five year old installed them. According to the floor comapny that William Ryan used, my floor is within industry standard and that the crooked tile work in my bathrooms walls are ok. I had mold in my home.

My wife has lost numerous days of work trying to get this problem resolved and it has been over 6 moths and stilll nothing

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Loss:
$15000
Cons:
  • Failure to follow through
  • Thw way they handle the warranty issues
  • Rush job that was done
Reason of review:
Warranty issue

Preferred solution: Deliver product or service ordered

2 comments
Guest

William Ryan Homes is not Ryan Homes. Probably should move your review.

Guest

Could you retitle this post "William Ryan Homes" as this is a different builder.

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Anonymous
map-marker Fullerton, California

Williamsburg Area Home Construction Review

We have lived in our so called new Ryan home for 6 months and every month we have had Ryan homes subcontractors to fix, repair, replace, or correct their errors or their negligence! Horrible construction, horrible customer service, horrible all around!!
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Anonymous
map-marker Smithfield, Virginia

Ryan Homes - House Construction Review from Smithfield, Virginia

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Ryan Homes - House Construction Review from Smithfield, Virginia
Ryan Homes - House Construction Review from Smithfield, Virginia - Image 2
Im a first time home owner, yes im very pissed i haven had the moment to enjoy this house my drive way is a mess i was told it dosent come with a warrent so its gonna stay my cabnets are falling apart my inside bannister is crooked the put caulking to make it look like its gixed i hsd over 90 things fix but not the correct way only to there satisfaction when its not tjere home my grass was put down dried an burned Gearld promised me that my drive way an grass would be fixed along with the inside problems ihad to buy a ac for my daughter room i was told two diffrent times to close the vents realy in a new house know she needs a heater yes its coldas *** in her room, im so discusted,with this builder i have so many pictures an vidios cant put them all up,did i metion my yard holds lots of big water puddles yup you csn swim in them
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Reason of review:
Bad quality
1 comment
Guest

Spell Check?

Anonymous
map-marker Pittsburgh, Pennsylvania

General Dissatisfaction with Ryan

We built a Ryan Townhome in Canonsburg approximately 10 years ago. It was a nightmare from the very beginning.

Can't adequately explain how many problems we had and all the redos had to be made--paint, cabinets, wooden floors, electrical, plumbing, etc. To their credit, they came back numerous time in an attempt to fix these issues. We also had them build a trax deck and after a while found that there was a problem with the material that they used. It had unsightly spots all over.

I have written Ryan more than once over the past several months asking what could be done and they never even gave me the courtesy of a reply. Very very disappointed!!!!!!!!!!!!

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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Guest

The spots on your deck is likely mold. Trex is noted for that.

You have to clean it.

Sounds to me like no one would want to build for you. You should buy a resale next time I hear the customer service is great :)

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