Ryan Homes - I was lied to about what came with my new home and i am very upset!

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Home » Consumer Reviews » OTHER » I was lied to about what came with my new home and i am very upset!

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I was lied to about what came with my new home and i am very upset!

Mar 15, 2008

Ryan Homes complaint

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Hi my name is Nicole Walker and my husband and i built a home in august of 2007 and everything was great until we started to meet our neighbors and found out we were lied to about what came with our new home. We didnt want white walls and we were told thats all we had to choose from which was a lie our window in the master bedroom was suppose to be one big picture window which was in the model home and we got two windows that i wasnt pleased with but they lied and said this was something new which was a lie because they just built a new model home that has the window i originally wanted. and my husband and i are responsible for one couple to built with ryan homes, we are first time home owners and i feel like we were taking advantage of! Delmar and Nicole Walker

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Comments (5)

1. Written by Rebecca, on 30-06-2008 11:20

All of these comments are by Ryan Home employees. There is so much crap about this company all over the internet on numerous sites that I know by fact you are all employees of this organization. My brother just bought a townhouse in Howard County, MD built by Ryan Homes and he went through *** and still is.

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2. Written by Bob, on 24-06-2008 15:56

The something "new" they were talking about was the "wind sheer code" that was bumped up to 90mph. In this case you received more wall and less window making your home safe in a 90mph wind. As far as the neighbor receiving the window that was in the model. They roll out these code changes in regards to when the home was actually sold. So if your home was sold after but built before, that would be the reason for the difference. I am sure that your neighbors home was built after yours. As far as the white walls and neutral colored walls... I am sure it is different by region but I know in the Maryland region they have went to Neutral and away from the white walls. I love my new Ryan Home. It is a man made product and those types of things aren't ever going to be the same each and every time, but close. I love my new Ryan Home... Thanks

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3. Written by Bart, on 24-06-2008 12:16

My guess is that the window you wanted was an upgrade and you did not realize that when reviewing the construction blue prints. You can get a different color, but it is an extra and instead of white its usually a light brown/tan color....and ALL the walls have to be one color...and oh, its an extra and costs more. The smart person buys white (base price) for the reasons Johnny Drama states above....so you are better off with the white. After the first year, paint the walls whatever color you want.

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4. Written by Johnny Drama, on 01-06-2008 08:58

I'm not even sure what the issue was. Most new homes are painted in white because once the home starts to settle a colored paint will require the whole wall to be repainted (if you want it done right) for nail pops,etc. A white wall will just require a localized touch up, which can then be painted over with whatever the final color will be once the house has finished settling.

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5. Written by Happy homeowner, on 30-05-2008 13:02

Sorry to hear about that. When I reviewed the contract it said I was not purchasing the model but what was on the blueprints. I was happy, what wasa sold to me on the blueprints was what was built in my home.

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