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  • Customers like
    • Floor plans2
    • Building home1
  • Customers don't like
    • Sales people lied3
    • Sales experience2
    • Ability to make small chnages1

  • Jun 24
  • Installers
  • Rochester, New York
  • Furnace Replacement
  • 60
  • REVIEW RATING 3/5

Had to replace furnace after just 2 seasons Ryan will not cover the cost will not respond the furnace installed was 40000 BTU's to small for the house after spending well over 200,000 for this house also had to have entire stone front taken down and reinstalled water was getting behind it then it took them a year to finally put my shudders back on. Had to have front door replace 2 times because... Read more

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  • Jun 07
  • Home Construction and Repair
  • Miamisburg, Ohio
  • House
  • 205
  • REVIEW RATING 5/5

We had our home built three years ago and have had nothing but problems since the second year when the house settled! It's been ***! Foundation is cracked, front porch looks like a child pored it! All the trim in the home is falling apart from too much moisture in the home! Bathtub is cracked and so is vanity! Kitchen sink rusted out in the first year! Garage door looks like it's going to fall... Read more

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  • May 20
  • Building Services
  • Glen Allen, Virginia
  • Home Modification
  • 2
  • 2
  • 312
  • REVIEW RATING 4/5

Sales rep assured us that a modification would not be a problem only to find out after the papers are signed that they were unwilling to honor the agreement. Went to the mgr of the sales rep and they just tow the company line. No integrity and advise others to seriously consider dealing with Ryan homes. The mgr claimed they could not make customizations even after the sales rep repeated... Read more

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  • Apr 08
  • Home Construction and Repair
  • Owings Mills, Maryland
  • New Home
  • 683
  • REVIEW RATING 5/5

My husband and i migrated from the caribbean in 2002 and we purchased our newly built ryan home in 2007 . We were told by the sales.rep that the only loan they were offering at the time was a 10 year interest only and then 20 year intrest and principal . We were told that this way we would get qualified quicklly for the loan this is what they do for all their customers, we were told by the rep... Read more

Was this review helpful? 4 2

  • Apr 04
  • Loans and Mortgages
  • Nvr Mortgage
  • 868
  • REVIEW RATING 5/5

I was about to go ahead in building my first home with this company. They offered some 'free' upgrades if I use NVR mortgage. Then, I talked to NVR mortgage officer. Then I smelled that there is something fishy. Their rates are high, their closing costs are more than others and lending fees are high. Then, before going ahead with them, I wanted to do some research about the practices of this... Read more

Was this review helpful? 2 2

  • Apr 02
  • Home Construction and Repair
  • Harrison, Ohio
  • House Trade In
  • 520
  • REVIEW RATING 5/5

Wanted to sell my 2 year old Ryan Home for personal reasons. My realtor went to Ryan to find out the value of my home. The sales person Heidi told her a price it should be worth. This was the first mistake by my realtor, as now my listing price was higher then the price Ryan would sell new. So we have sent several customers to them, because our home was my expensive then new. They only care about... Read more

Was this review helpful? 0 1

  • Mar 31
  • Home Construction and Repair
  • Washington, District Of Columbia
  • Flooring
  • 437
  • REVIEW RATING 5/5

The craftsmanship and quality of this new construction in Dakota Crossing is not ideal. I closed April 2012. Since then, I have had the top floor ceiling leak 3 times, my sewage pipe cracked causing a back up. The floor is the largest issue, as there are humps in it that they continue to blame on the dry heat in the winter and this was a problem in spring at the time of purchase. The gentleman... Read more

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There is a damm pond in our yard Add comment

  • Feb 27
  • Moving and Storage
  • Cuyahoga Falls, Ohio
  • Positive Experience
  • 852
  • REVIEW RATING 5/5

We are happy with our house, get everything in writing, sales people suck, they do not care at all about you. Our project manager was great, very helpful. Went to pick up keys gave to us in plastic bag. Our house cost over $200k thought would be something nicer. Can hear water from shower through walls, but thats it. Very nice house so far very happy. Worked with NVR they were helpful, but... Read more

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  • Feb 25
  • Home Construction and Repair
  • Glen Burnie, Maryland
  • Staff
  • 931
  • REVIEW RATING 5/5

First of all, Ryan Homes does not care about these reviews, which is really sad. Ryan Homes will NOT allow you to have a buyers agent if you do not bring them with you on your first visit. My client went to the local Ryan Homes at Creekside at Tanyard Springs and told the builder's sales person there, Jill Wooten, that he was working with us, gave her our name, phone number and email address. ... Read more

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