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  • Customers like
    • Floor plans3
    • Building home1
    • Look of the home and layout1
  • Customers don't like
    • Sales people lied3
    • Sales experience2
    • Willingness to accept responsibility for actions2

  • Jul 25
  • Home Construction and Repair
  • Frederick, Maryland
  • Ryan Homes Townhome
  • 471
  • REVIEW RATING 5/5

I was the first person to sign a contract in a new subdivision of a large neighborhood. I was told my home would back to a nice, fairly level "backyard" - one of only three homes with this wonderful quality. However, as construction began it became obvious I had been lied to. The 4 steps down from my mid level to the backyard was also a lie as it turned into 12 steps and I was basically forced to... Read more

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  • Jul 25
  • Home Construction and Repair
  • Carrollton, Virginia
  • Ryan Homes Home Building
  • 180
  • REVIEW RATING 4/5

Absolutely do not let Ryan homes build your home. This is absolutely the cheapest built house I have ever lived in. We have 400 nail pops, cracks, we can see beams...the walls have shifted and come apart from the ceiling. The carpet is pretty much just laid down, you can pull it right up. The floors squeak and crack. No insulation at all. We can hear every noise outside. We are very tempted... Read more

Was this review helpful? 1 0

  • Jul 20
  • Home Construction and Repair
  • Hagerstown, Maryland
  • Ryan Homes Venice Model
  • 154
  • REVIEW RATING 4/5

HVAC & Applicances: Ryan homes failed to register many installed items in the house for their manufacturers warranty to be valid. My home is 4 years old November 2015 and we have already had various appliances replaced, the HVAC unit replaced twice already and now the blower only to find out that it was never registered with the manufacturer for the 10 year warranty by the installer or Ryan... Read more

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  • Jul 17
  • Home Construction and Repair
  • Midlothian, Virginia
  • Ryan Homes House Construction
  • 272
  • REVIEW RATING 4/5

My home was build 9 years ago for $575,000. It is a peice of junk. They use the cheapest *** they can buy and over charge you for everything. I just spent $6,000 to replace the shower in the main bath because of a leak. I also have major cracks in my morning room, could be setteling. I have had other problems to long of a list to put here. If I had not inspected the house daily during... Read more

Was this review helpful? 2 0

  • Jul 15
  • Home Construction and Repair
  • Lebanon, Ohio
  • Ryan Homes House Construction
  • 186
  • REVIEW RATING 4/5

Noticed that on our morning room: we dont have overhangs on either side of the home: its on the blueprint but just not built- now they want to rip our house apart 1 year later to put them in: this ia after they did awful dry wall work and our front door (the face of your house) was put in not level. Im so disapointed- tear and fustration-- these people dont care that they are in charge of... Read more

Was this review helpful? 1 0

  • Jul 15
  • Home Construction and Repair
  • Medina, Ohio
  • Ryan Homes House Construction
  • 138
  • REVIEW RATING 4/5

Home built 09/2009. Countless issues! One of many was the front door. The door wouldn't open or close without a lot of force and water spots appeared on the basement ceiling within a year of building. Countless visits and adjustments did nothing to fix the problem. Finally, after complaints to customer service, the front door was replaced in 2011. Now water is coming in and the subfloor has... Read more

Was this review helpful? 1 0

  • Jul 12
  • Home Construction and Repair
  • Hubert, North Carolina
  • Positive Experience
  • 1
  • 1
  • 65
  • REVIEW RATING 3/5

Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a must go to for home buyers. Read more

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  • Jun 24
  • Installers
  • Rochester, New York
  • Furnace Replacement
  • 214
  • REVIEW RATING 4/5

Had to replace furnace after just 2 seasons Ryan will not cover the cost will not respond the furnace installed was 40000 BTU's to small for the house after spending well over 200,000 for this house also had to have entire stone front taken down and reinstalled water was getting behind it then it took them a year to finally put my shudders back on. Had to have front door replace 2 times because... Read more

Was this review helpful? 1 0

  • Jun 07
  • Home Construction and Repair
  • Miamisburg, Ohio
  • House
  • 351
  • REVIEW RATING 5/5

We had our home built three years ago and have had nothing but problems since the second year when the house settled! It's been ***! Foundation is cracked, front porch looks like a child pored it! All the trim in the home is falling apart from too much moisture in the home! Bathtub is cracked and so is vanity! Kitchen sink rusted out in the first year! Garage door looks like it's going to fall... Read more

Was this review helpful? 2 0

  • May 20
  • Building Services
  • Glen Allen, Virginia
  • Home Modification
  • 2
  • 2
  • 458
  • REVIEW RATING 5/5

Sales rep assured us that a modification would not be a problem only to find out after the papers are signed that they were unwilling to honor the agreement. Went to the mgr of the sales rep and they just tow the company line. No integrity and advise others to seriously consider dealing with Ryan homes. The mgr claimed they could not make customizations even after the sales rep repeated... Read more

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