Ryan Homes Complaints and Reviews

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Ryan Homes
Main address: 11700 Plaza America Dr 20190 Reston VA
(703) 956-4000, ,
  • 107+2 mobile complaints
  • $190K claimed losses
  • $1.8K average
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  • Nov 17
  • Home Construction and Repair
  • North Ridgeville, Ohio
  • Basement
  • 98
Ryan Homes - Review about Basement from North Ridgeville, Ohio
1 of 3

Our home is 11 years old ( Ryan Homes ). Home warranty for leakage is one year. The company line is shrinkage is common and these type of leaks are acceptable. I was told they didn't waterproof basements until 2009.( company line was that this was industry standard at the time) This is our 4th wall repair. No Goodwill $200 to have repaired this time. Read more

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  • Nov 06
  • Home Construction and Repair
  • Home Construction
  • 199

Just bought a Ryan Home. Their homes look good until you start living in them then you realize that they use cheap, shoddy materials in everything they do. My shower basin did not drain. Water laid in there after a shower. They refused to fix it. Water accumulated around the edges of my bathtub. They refused to fix that also. They will make all the easy repairs but, on the expensive repairs,... Read more

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  • Oct 16
  • Home Construction and Repair
  • Condo Purchase
  • 202

I had a contract on a Condo in 2013 and Ryan failed (Ryan admitted a huge mistake) but was unwilling to offer any reasonable compensation for their error. Since Ryan had my deposit and plans were already in progress on our end, we were basically STUCK. We agreed to purchase another Condo but the additional wait of 7 months caused considerable expense and heartache. At the time we had to make this... Read more

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  • Oct 15
  • Home Construction and Repair
  • New Hope, Pennsylvania
  • Floor Tile
  • 133

I've been trying to get in touch with Ryan so I can buy (out of warranty) a patio screen door. We bought a new Ryan home in 2001. . I've bought an Anderson and universal and neither slid well. Out of four numbers I called only one picked up and told me that patriot was bought by ply gem . Their number is disconnected in Philly! Another ongoing issue is the kitchen floor tile that we upgraded. We... Read more

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Ryan Homes is the worst corrupt disgusting builder. They commit fraud and make our kids sick and build the most unsafe homes.Please for your health, your safety and your own peace of mind do not buy a Ryan Home. You will regret it! Add comment

Ryan homes are liars! They make everything sound great! I've lived in this home for 2 yrs and these are the cheapest built homes I've ever seen! They are a rip off ! Go to Ryanhomesux on Facebook and you'll see ! I think everyone should get together and file a civil suit against them!! Add comment


  • Oct 03
  • Home Construction and Repair
  • Home Warranty
  • 330

I bought a Ryan Home that was only a couple of years old and still covered under the builders 3 year warranty as well as the 8 year structural warranty. About a year after the builders warranty expired, I came home to find my basement full of water. I called in the plumber only to find out that the problem was due to a trim nail that had punctured one of the pipes, because they failed to install... Read more

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  • Sep 12
  • Home Construction and Repair
  • Rochester, New York
  • Windows Replacement
  • 3
  • 3
  • 531

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a window costing @237.00. the window cracked as it was std glass sachet in an under size frame. the compression caused the crack. 2nd window frame has frame cracked all 4 corners. A 3rd half crescent glass has white paint splash all over in the inside of double pane Genesee glass.... Read more

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  • Aug 05
  • Home Construction and Repair
  • Virginia Beach, Virginia
  • Company Services Hidden Fee
  • 1
  • 1
  • 885

Stay away!!!! These guys will lie and tell you everything will be okay when it's not okay. You better demand everything be on paper or stay away! There are sooooo many hidden costs and fake incentives they tell you about that you won't find out until after signing your contract. They will call and harass you. Their build quality has been commented on numerous times and is obviously the cheapest... Read more

Was this review helpful? 8 7


  • Aug 04
  • Home Construction and Repair
  • Chesapeake, Virginia
  • Tri Level Home Purchase
  • 2
  • 2
  • 1039

My Husband and I were in the process of trying to purchase a Tri Level Home in Chesapeake, Virginia through builder Ryan Homes, prior to actually filling out the application they would call us all the time stating that certain incentives were available if we signed that weekend and they would only be good at that time incentives like free granite or stainless still appliances etc. We signed for... Read more

Was this review helpful? 9 4
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