Ryan Homes Complaints and Reviews

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Ryan Homes
Main address: 11700 Plaza America Dr 20190 Reston VA
(703) 956-4000, ,
  • 105+2 mobile complaints
  • $190K claimed losses
  • $1.8K average
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  • Oct 16
  • Home Construction and Repair
  • Condo Purchase
  • 93

I had a contract on a Condo in 2013 and Ryan failed (Ryan admitted a huge mistake) but was unwilling to offer any reasonable compensation for their error. Since Ryan had my deposit and plans were already in progress on our end, we were basically STUCK. We agreed to purchase another Condo but the additional wait of 7 months caused considerable expense and heartache. At the time we had to make this... Read more

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  • Oct 15
  • Home Construction and Repair
  • New Hope, Pennsylvania
  • Floor Tile
  • 60

I've been trying to get in touch with Ryan so I can buy (out of warranty) a patio screen door. We bought a new Ryan home in 2001. . I've bought an Anderson and universal and neither slid well. Out of four numbers I called only one picked up and told me that patriot was bought by ply gem . Their number is disconnected in Philly! Another ongoing issue is the kitchen floor tile that we upgraded. We... Read more

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Ryan Homes is the worst corrupt disgusting builder. They commit fraud and make our kids sick and build the most unsafe homes.Please for your health, your safety and your own peace of mind do not buy a Ryan Home. You will regret it! Add comment

Ryan homes are liars! They make everything sound great! I've lived in this home for 2 yrs and these are the cheapest built homes I've ever seen! They are a rip off ! Go to Ryanhomesux on Facebook and you'll see ! I think everyone should get together and file a civil suit against them!! Add comment


  • Oct 03
  • Home Construction and Repair
  • Home Warranty
  • 220

I bought a Ryan Home that was only a couple of years old and still covered under the builders 3 year warranty as well as the 8 year structural warranty. About a year after the builders warranty expired, I came home to find my basement full of water. I called in the plumber only to find out that the problem was due to a trim nail that had punctured one of the pipes, because they failed to install... Read more

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  • Sep 12
  • Home Construction and Repair
  • Rochester, New York
  • Windows Replacement
  • 3
  • 3
  • 452

I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a window costing @237.00. the window cracked as it was std glass sachet in an under size frame. the compression caused the crack. 2nd window frame has frame cracked all 4 corners. A 3rd half crescent glass has white paint splash all over in the inside of double pane Genesee glass.... Read more

Was this review helpful? 1 1


  • Aug 05
  • Home Construction and Repair
  • Virginia Beach, Virginia
  • Company Services Hidden Fee
  • 1
  • 1
  • 810

Stay away!!!! These guys will lie and tell you everything will be okay when it's not okay. You better demand everything be on paper or stay away! There are sooooo many hidden costs and fake incentives they tell you about that you won't find out until after signing your contract. They will call and harass you. Their build quality has been commented on numerous times and is obviously the cheapest... Read more

Was this review helpful? 8 7


  • Aug 04
  • Home Construction and Repair
  • Chesapeake, Virginia
  • Tri Level Home Purchase
  • 2
  • 2
  • 921

My Husband and I were in the process of trying to purchase a Tri Level Home in Chesapeake, Virginia through builder Ryan Homes, prior to actually filling out the application they would call us all the time stating that certain incentives were available if we signed that weekend and they would only be good at that time incentives like free granite or stainless still appliances etc. We signed for... Read more

Was this review helpful? 9 4


  • Jul 23
  • Home Construction and Repair
  • False Breeder Accusation
  • 637

I have been in my Ryan Home for about 6 months now and I love it. I was a little scared about the process after reading the reviews online but my experience was great. My sales rep Josh was knowledgeable and courteous. Other than a few minor nail pops which are common with all new construction, my house is beautiful. I would recommend Ryan Homes to anyone although I do not know what they are like... Read more

Was this review helpful? 3 2


  • Jul 02
  • Home Construction and Repair
  • Charlotte, North Carolina
  • Bad Building Service
  • 1131

We moved into our new ryan home in dec 2013. prior to moving we had concerns, but were assured….. well of course we were assured things were going to be alright. from a high level the home looks good, and is totally livable. Where Ryan failed us was in the details. And boy they missed a lot of them. And in talking with our new neighbors, we weren't the only ones. To ryan home's credit they... Read more

Was this review helpful? 6 0
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